Beginning of main content

Get an overview of this hotel
5-star Alwaye hotel with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
Laundry facilities

Location

Situated near the airport, this luxury hotel is within 12 mi (20 km) of Lulu Mall, Changampuzha Park, and Prestige TMS Square. Cherai Beach and Amrita Hospital are also within 16 mi (25 km).

Hotel Features

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite.

Room Amenities

All 43 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 1699.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 900.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1200.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Enhanced food service safety measures are in place.

Hotel Names

  • Diana Heights Hotel Nedumbassery
  • Diana Heights Hotel Alwaye
  • Diana Heights Nedumbassery
  • Diana Heights
  • Diana Heights Alwaye
  • Diana Heights Hotel
  • Diana Heights Alwaye
  • Diana Heights Hotel Alwaye

Hotel Amenities

Property Features

Diana Heights features a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 4000 square feet (372 square meters) include a conference center. This luxury hotel also offers a children's pool, a health club, and a steam room. A shuttle from the hotel to the airport is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Diana Heights has designated areas for smoking.

  • Express check-in
  • Number of spa tubs - 2
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Computer station
  • Conference space size (meters) - 372
  • Luggage storage
  • Free airport transportation - drop-off
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 43
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Barbecue grill(s)
  • Number of bars/lounges - 3
  • Full-service spa
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2014
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Free RV, bus, truck parking
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 4000
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Room Amenities

Diana Heights offers 43 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Pay movies
  • Room service
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Cable TV service
  • Free WiFi
  • Separate bedroom
  • Rollaway/extra beds (surcharge)
  • Number of bedrooms - 1
  • Number of bathrooms - 1

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Dayana Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Diana Hut Spa. Services include manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Sauna in spa
  • Steam room in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a steam room.

Children under 5 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?