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Kincaid Vacation Packages

Our stay began horribly waiting in line for more than 40 minutes just to check in after driving 4 hours from California. Apparently, new rules allow for only one person to wait in line at the check in desk. Well, I had no one to talk with while I waited. My wife had to go find a seat to wait for me. The lady at the front desk was very apologetic which kind of eased the pain a bit. But that did not last long. We had to wait in yet another line to board the elevator. At least the wait was not a lonely one. My wife and I talked about the next time we are NOT going to pick this property again. I used to love this property when it was the Hilton Int'l. I stayed here several times. We were assigned to a high floor so that was nice. I hated the fact that I had to pay for parking when it is free at Virgin Hotel. So there is another reason for picking this property again. We saw Air Supply in Concert which made the above mentioned situation with checking and parking a bit tolerable. We patronized the Vinyl record store and Tacos Locos, that was nice. Our room was comfortable and the temperature was excellent. The house maids, except for one, were approachable and nice. Other than that, our stay was ok. However, with all the choices on and off the strip, this place is no longer for me. Thanks for your hospitality anyway.

Had been to Ft. Lauderdale and wanted to check for a decent none night stay in Miami and found this hotel Thro Expedia . Expedia rated this high and happy that we chose this place . Nice location. 5 mins off the beach . The beach is just walkable from this hotel. Very good service . The guy in lobby was very helpful . There was a donminos pizza next door , which was very useful for kids. Amenities were decent . They had an outdoor swimming pool . Slightly smaller .. there were 2-3 families swimming and it was almost full :) washer dryer worked but it was good .. elevator was small and sometimes slow . We didn’t find a gym. No complimentary breakfast.. parking was a bit wierd and cramped ! They charged per night which was slightly expensive . The rooms were awesome ! It was good sized for the price . Also had a kitchen.. though we didn’t use the kitchen , it is very good to have , just incase . Bed was comfortable .. bathrooms were neat . Price wise I think this room was very good and value for money . Wanted to give 3 , but just for the room and pricing , I’m giving it a 4 . Good experience overall .

Things to know: it’s managed by nearby restaurant so it’s important that you check in during certain hours so they can greet you! Loved the location and property

The location was nice

I enjoyed my stay. The staff here is remarkable and they go above and beyond to please their customers. I’m looking forward to staying here again in 2 weeks! =)

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....