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Hotel Eldorado at Eldorado Resort

4.0 star property

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Photo gallery for Hotel Eldorado at Eldorado Resort

Aerial view
Creator video - submitted by Destination Zoomer
Lounge
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Private beach nearby, beach towels, water skiing, kayaking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
$170
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
3762 Lakeshore Road, Kelowna, BC, V1W3L4
  • Place, H2O Adventure and Fitness Centre
    ‪14 min walk‬
  • Place, Boyce-Gyro Beach Park
    ‪15 min walk‬
  • Place, Okanagan College
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Balcony, Lake View

Classic Room, 1 Queen Bed, Balcony, Lake View | Lake view

Classic Room, 1 Queen Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds (Arms)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Arms)

9.0 out of 10
Wonderful
(13 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed, Lake View

Luxury Suite, 1 King Bed, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Suite, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • 6 bedrooms
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Arms)

Standard Room, 2 Queen Beds (Arms) | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds (Arms)

9.4 out of 10
Exceptional
(11 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Arms)

Deluxe Room, 1 King Bed (Arms) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Arms)

9.6 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Eldorado at Eldorado Resort

4-star hotel in South Pandosy
Spend the day relaxing on Hotel Eldorado at Eldorado Resort's private sand beach or at a complimentary water park before returning for a meal at one of the hotel's 2 restaurants.
Hotel Eldorado at Eldorado Resort offers 52 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). LCD televisions come with premium digital channels and pay movies. Additionally, rooms include complimentary weekday newspapers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina, and a complimentary water park are featured at the hotel. 3 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials, and body scrubs.
Unwind on the private sand beach, located just .5 km away. Have fun in the sun at Hotel Eldorado at Eldorado Resort with summer activities like parasailing, water skiing, and kayaking.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers a complimentary water park, a seasonal outdoor pool, and outdoor tennis courts. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Eldorado at Eldorado Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Lakeside Dining Room - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Maestro's at Manteo - This beach restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Uncovered self parking on site (CAD 15 per day)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Lakeside Dining Room
  • Maestro's at Manteo
  • The Boardwalk

Things to do

  • 3 hot tubs
  • Basketball
  • Boat and paddles
  • Free water park
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,327 square feet of space)

Outdoors

  • Beach towels
  • Direct access to the beach
  • Dock
  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (38 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay
  • Resort fee: CAD 31.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 per person
  • Uncovered self parking fee: CAD 15 per day
  • Pet fee: CAD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eldorado Kelowna
Hotel Eldorado
Hotel Eldorado Kelowna
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley
Hotel Eldorado Kelowna
Hotel Eldorado
Eldorado At Eldorado Kelowna
Eldorado Resort Hotel Eldorado
Hotel Eldorado at Eldorado Resort Hotel
Hotel Eldorado at Eldorado Resort Kelowna
Hotel Eldorado at Eldorado Resort Hotel Kelowna

Hotel Eldorado at Eldorado Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property ; unfortunate they didn’t acknowledge gold status, that will be the reason I do not return.
Stayed 3 nights in Oct 2025

10/10 Excellent

sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Sep 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird check in process. Had to check in to different hotel and then walk 5 minutes to our room at another resort. Short staffed in lobby and restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Desiree

Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jaylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and intimate boutique hotel. Beautifully appointed overlooking the lake.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ravinder

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Sep 2025

10/10 Excellent

Cary, Kamloops

Stayed 1 night in Sep 2025

8/10 Good

Geoffrey

Stayed 3 nights in Sep 2025

2/10 Terrible

Cameron

Traveled with partner
Disliked: Cleanliness, staff & service
The front desk staff are untrained and not empowered to give answers to most questions. On 3 occasions we were sent to Montao Resort’s Front Desk for answers. It’s too bad that Hotel Eldorado can’t stand on its own.
Cosmopolitans are good. That’s about the only positive aspect of our final stay at this place. Well not worth the prices…!
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Helene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept grounds and property!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Location always loved- lakeside.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property - well cared for. If you stay, be sure to try the restaurant
Stayed 2 nights in Aug 2025

6/10 Okay

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Katie

Stayed 2 nights in Sep 2025

8/10 Good

Liisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay but we had a room with a terrible view of someone else’s balcony and the parking lot. Arrived when they were having an event and very little available parking. I had to circle the lot until someone left. No parking was dedicated to guests staying at the hotel. Did not get room service on our third night so had no coffee pods for the morning. I would stay here again but have lower expectations.
Stayed 3 nights in Aug 2025

6/10 Okay

Travel

front desk never answered phone. music outside our room going to late in evening, wrong size housecoat --fit for a child. Good meal service and quick checkin. had to lug luggage up 3 floors - elevator far down the hall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 2 nights in Jul 2025

8/10 Good

Carla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property! Dining was a huge issue. Lots of tables but definitely didn’t want to give you a good table. Chose this property to dine outside. Hostess kept putting us inside. Wasn’t a great experience.
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities of the property are great - pools, gym, lakefront, beach. The rooms in the Arms could use a few updates. I understand that some things have not been updated in keeping with its charm but our bathroom door wouldn’t close, unless you slammed it quite hard. The pool was very cute, along with the little outdoor grassy area. The outdoor pool was fantastic and the gym was spacious. We dined at the Lakeside restaurant and the staff were ok. It seemed that some of the hosts may have been new. The servers were fine, not overly friendly. Probably tired of seeing tourists. The patio tables had a great view of the lake. It was a beautiful setting for a sunset. Our food was ok. The fries with our steak frites, tasted old and were not crispy at all. The steak lacked flavour. I would only dine here again for the view. We found Kelowna, to have a weird vibe. It is a beautiful city but the people are very weird. Maybe a little conservative and judgemental. We are multi-ethnic family and didn’t feel too welcome in the space. We’ve heard from others that they feel the same way about Kelowna and the resort. It’s just too bad, cause the resort was nice. We may give it another shot and see if our opinion changes but it was really strange after coming from Victoria & Vancouver where we felt warm and welcoming vibes.
Stayed 1 night in Sep 2025

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025