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Keezletown Vacation Packages

The staff was great! Friendly, knowledgeable, helpful. The room was clean. The price was overly expensive. The breakfast left much to be desired. The room is had was huge. However there was zero storage, a closet The size of a breadbox, and a small bathroom. The pull out couch was stained and we couldn't use it. 2 shampoos and 2 conditioners were left total for a week stay for 4 people. Fortunately i had my own. Housekeeping did not stop by and we had to track down fresh towels half way through stay. We also had to request trash pick up and no extra garbage bags were provided. There was rain damage to the ceilings, there were foundation settling cracks on walls, the hot tub was down and no guests were notified who had already booked ( this is why I got this room at this hotel) that it had gone down. The pool was colder than the room it was in or the temp outside.

Simply the best! So cute, so affordable, such a great location- so close to campus! The rooms were so clean and had such nice touches! The staff were so helpful, the lobby had free coffee, and a cute little mini bar.

I am not one to do these reviews. Check in was like my last stay, a college student employee doing his best to manage by himself while there was he capacity for 4 check-ins at once. My last stay was the same while other staff at the desk said they could not help me. This shows me a lack of staff = cost savings manager perhaps. My check-in took exceptionally long. My room stay began with a non-working heating and air system which maintenance later repaired. That took 2 hours and the room was really hot. I got over it, thanked the college student maintenance tech. This occupancy was understandable TBH. The morning was way worse, no hot water. Calls for help went unanswered in the time I needed to make morning meetings. With bedhead I went to breakfast at the hotel restaurant. I went to the buffet and was told to stop and prepay, I placed my breakfast on the table, went to a line that took almost 10 minutes to pay for what turned out to be a cold plate of eggs as a result. I appreciate the staff that was working greatly, the manager/owner needs to step up the body count. I left feeling like a morning zombie.

Carpet was not good. I had to drive back for the keys as they did not work, I fact receptionist guy did not even synched those keys , I guess. Was just saying door lock battery is gone, actually battery was fine, he just did not want to helpful so just fetched the keys without syncing them for the room. They want to sell every package they have rather than hospitality. I would rate 3/5 to this overrated resort.

Well equipped and comfortable lodge. Plenty of activities on site.