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Keene Valley Vacation Packages

When we checked in,there was garbage and dirty laundry in the hallway. We were moved to another room where the TV and the AC did not work. Our 3rd room was okay but there was hair in the bathroom and the room was dusty. Th staff (who are normally very friendly and helpful) seemed uninterested in making our stay better. The breakfast was tasty, which was nice. This hotel used to be one of my favourites,but it has gone down in quality.

The room was clean but the carpet was soaking wet. The pool was freezing cold and there were active anthills in the seams of the flooring. Staff was pleasant and accommodating but there is no hotel employee on duty overnight. If you need help you must access it through a screen and speak to someone at a remote location. I'd give it a C, but I think it was probably the best around. It's a very depressed area. The staff was kind and responsive.

It was good. They helped me out with a broken TV.

Our stay was wonderful! The property was just exactly how it was listed. Beds and pillows were of excellent quality. The house was clean and provided everything we needed. The owners communicated with us and attended to our needs. We definitely will be staying there again.