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My family and I had a great stay here! JP and his associates welcomed us and made us feel at home. Complimentary breakfast was great and the other meals were delicious. The room itself was great given you are in the jungle, so there was no a/c and typical sugar ants but nothing unexpected. The pool and the views were gorgeous. The hot tub was down while we were there but it wasn’t missed. We took advantage of the Lake Tour and La Tia’s massage services which were both worth the money. We traveled to La Fortuna and used a shuttle service that picked us up right from the hotel. Overall, we would definitely stay here again!