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The Prince Karuizawa

4.0 star property

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Hot springs
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The Prince Suite Room(Non-Smoking) | Minibar, in-room safe, desk, blackout drapes
Lobby
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
$242
Dec 11 - Dec 12

Explore the area

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1049-1 Karuizawa, Karuizawa, Nagano, 389-0193
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪9 min walk‬
  • Place, Karuizawa Prince Hotel Golf Course
    ‪12 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪14 min walk‬

Room options

View all photos for Superior Twin Room(Smoking)

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room(Smoking)

  • 375 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room(Non-Smoking)

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Twin Room(Non-Smoking)

Minibar, in-room safe, desk, blackout drapes

Garden Twin Room(Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • 433 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Twin Room(Smoking)

Minibar, in-room safe, desk, blackout drapes

Garden Twin Room(Smoking)

  • 433 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Garden Twin Room(Non-Smoking)

Deluxe Garden Twin Room(Non-Smoking) | Minibar, in-room safe, desk, blackout drapes

Deluxe Garden Twin Room(Non-Smoking)

  • 434 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Deluxe Twin Room(Non-Smoking)

Deluxe Twin Room(Non-Smoking) | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room(Non-Smoking)

  • 375 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room(Non-Smoking)

Executive Twin Room(Non-Smoking) | Mountain view

Executive Twin Room(Non-Smoking)

  • 375 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room(Non-Smoking)

Executive King Room(Non-Smoking) | Minibar, in-room safe, desk, blackout drapes

Executive King Room(Non-Smoking)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room(Non-Smoking)

Executive Suite Room(Non-Smoking) | Living area | LCD TV, DVD player

Executive Suite Room(Non-Smoking)

  • 749 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for The Prince Suite Room(Non-Smoking)

The Prince Suite Room(Non-Smoking) | Minibar, in-room safe, desk, blackout drapes

The Prince Suite Room(Non-Smoking)

  • 1012 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Large Twin Beds

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4.3 out of 5, Excellent, 1,001 reviews
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About this property

The Prince Karuizawa

4-star Karuizawa hotel connected to a shopping center, close to Karuizawa Prince Hotel Ski Resort
Enjoy direct access to the slopes and a full-service spa at The Prince Karuizawa during the winter, and return in the summer for a round at the hotel's golf course.
The Prince Karuizawa offers 100 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and complimentary bicycles. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Have fun with onsite winter activities, including downhill skiing and snowboarding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a fitness center. The Prince Karuizawa helps provide the perfect ski vacation with ski equipment rentals, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

The Prince Karuizawa has designated areas for smoking.

Beaux Sejours - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Library Cafe Rindo - This café serves light fare only. Open daily.
Bar Windsor - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free shopping center shuttle
  • Ski shuttle nearby
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Windsor
  • Beaux Sejours
  • Library Cafe Rindo

Things to do

  • 9-hole golf course
  • Bowling alley
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Gym
  • Hot springs
  • Library
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski-in/ski-out access
  • Snowboarding
  • Tennis

Family friendly

  • Bowling alley
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 25 to April 14:
  • Golf course

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Prince Karuizawa Hotel
Prince Karuizawa
The Prince Karuizawa Hotel
The Prince Karuizawa Karuizawa
The Prince Karuizawa Hotel Karuizawa

The Prince Karuizawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 306 reviews
Rating 8 - Good. 98 out of 306 reviews
Rating 6 - Okay. 25 out of 306 reviews
Rating 4 - Poor. 9 out of 306 reviews
Rating 2 - Terrible. 6 out of 306 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Good onsen

Used this hotel to break up a long journey. Staff all excellent and the onsen was really good.
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and relaxing property for a great vacation.
Stayed 4 nights in May 2024

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and Tranquil Stay

Wonderful hotel and resort. The hotel architecture is wonderful. The hotel room view capture a beautiful snowy landscape with a lake. The view gave me a sense of tranquility with a cozy ambience. The hotspring was good. Staff was friendly and helpful. One staff even drove me from hotel to the hotspring site. I really appreciated the helpfulness. The Japanese breakfast was tasty and remarkable. The transportation to the outlet and train station is convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view from the room
Stayed 2 nights in Nov 2023

8/10 Good

Yuri

Stayed 1 night in Jul 2021

8/10 Good

Huifang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

nice hotel, quiet　and comfortable
Stayed 1 night in Apr 2021

10/10 Excellent

Ryan, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff went above and beyond to assist me after I injured my ankle snowboarding. They provided a wheelchair and personal shuttle and helped ensure I had assistance while traveling on the train.
Stayed 1 night in Jan 2020

6/10 Okay

Naomie, Gunma ken Kiryu

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I like the of my room very relaxing view golf course
Stayed 1 night in Dec 2019

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but needs more frequent shuttle service

Everything was perfect except the shuttle service runs only every 30 minutes, and extremely packed with people. Would have been even more perfect if the hotel could run every 15 minutes shuttle so we can enjoy the onsen in evening as it is far from karuizawa prince hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Moyama, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt and attentive service staff. You get free transfers to anywhere within the Prince establishments. Big and comfortable room, with a spacious and beautiful lobby. Of course the natural surrounding is pleasing to the eyes.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing experience in the hotel, nice breakfast.
Stayed 2 nights in Dec 2019

6/10 Okay

lay geok

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is spacious and the view is excellent! The environment is fantastic and quiet. The staff are professional, nice & helpful. Breakfast is good. The only negative comment I can give is that the hotel is a bit old & the sofa inside the room is not clean from its appearance!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Decent hotel

The hotel is very decent and staff are helpful. However, it is not very convenient to go to outlet or ski center.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious with a beautiful view. Bed & pillow are very comfortable. It is very near to the shopping retail. Worth for the money. Highly recommanded.
Stayed 1 night in Nov 2018

8/10 Good

WM, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and very comfortable bedroom. The restaurant view is excellent. However, no hot spring at the hotel I stayed is not good. It requires to take hotel shuttle to another area for hot spring is inconvenient.
Stayed 2 nights in Nov 2018

10/10 Excellent

Chin Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked an Executive Room. It is spacious with excellent view. Perfect for golfers who drive. The complementary 9 hole golf game is a bonus.. However, if you do not bring along with your golf clubs, you will find the club rental rather expensive (3500 yen for 9 hole). Any way, I enjoyed the stay much and will consider revisiting the hotel when I come to Karuizawa again.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Relaxing stay

The hotel is conveniently located. The shuttle bus service is good. Relaxing atmosphere.
Stayed 1 night in Sep 2018

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort

Nice traditional hotel

The hotel is a bit far from the train station and thus the outlet but the compliementary shuttle bus service makes up for that. Spacious and nice rooms.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service!

Amazing! I had to board the 1130 Shinkansen on the day I checked out But I realized that I left my ticket in my room! The hotel staff were able to retrieve it for me so that I could hop onto the train in time! Thank you very much everyone!
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
Staff is polite and friendly. But the room facilitates are quite old.
Stayed 1 night in Jun 2018