*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hotel Marroad Karuizawa helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Hotel Marroad Karuizawa is a smoke-free property.
- Free shopping center shuttle
- Free ski shuttle
- Ski passes available
- Number of bars/lounges - 1
- Front desk (limited hours)
- Meeting rooms
- Year Built - 1985
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- RV, bus, truck parking
- Safe-deposit box at front desk
- Free area shuttle
- Ski storage
- Free long-term parking
- Luggage storage
- Wheelchair accessible – no
- Coin laundry on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Ballroom
- Free train station pickup
- Vending machine
- Total number of rooms - 41
- Number of floors - 2
- Number of buildings/towers - 2
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Free area shuttle
- Snack bar/deli
- Refrigerator
Room Amenities
Hotel Marroad Karuizawa offers 41 air-conditioned accommodations with free minibar items and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. This Karuizawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Separate sitting area
- Iron/ironing board (on request)
- Free bottled water
- Bidet
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower/tub combination
- Digital TV service
- Flat-panel TV
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Partially open bathroom
- Rainfall showerhead
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Minibar (stocked, free items)
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Local maps
- Window screens
- Guidebooks or recommendations
- Child-size slippers
- Restaurant dining guide
- Wardrobe or closet
Parking
Free long-term parking , Free self parking , RV, bus, truck parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FONTAINE - This bar serves light fare only.
LUMIERE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Spa Services
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Massages
- Reflexology
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Handrails in stairways
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Ski lessons available nearby
- Bicycle rentals on site
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Downhill skiing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1320 for children
- Crib (infant bed) fee: JPY 2000.0 per stay
- Rollaway bed fee: JPY 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 6:00 PM
Front desk closes daily at midnight
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Cash or credit card deposit required
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for JPY 10000.0 per night.
- Cribs (infant beds) are available for JPY 2000.0 per stay.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Parking height restrictions apply.
Hotel Names
- Hotel Marroad Karuizawa
- Marroad Karuizawa
- Hotel Marroad Karuizawa Hotel
- Hotel Marroad Karuizawa Karuizawa
- Hotel Marroad Karuizawa Hotel Karuizawa
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
