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Excellent staff and lovely small hotel vibe to the place. Would absolutely book again. From the staff helping to book excursions to the facilities being well maintained this was a wonderful stay. Beach about a 6 min walk (maximum).

I had a nicecstau

We had an amazing stay from start to finish. Personalized service from Cleopatra (she's a gem!), luxury, privacy, convenience, etc...all good!

The staff was fantastic and attentive to all of our needs. The room was perfect for us, and the staff attended the room at least twice a day. The location is perfect, walking distance to downtown Oia. The views are spectacular. The hotel breakfast was a a great way to start each day by the pool. Highly recommend.

This is was perfect for our 25th wedding anniversary. The location, staff, room, pool, breakfast, all exceptional. We felt very pampered. The little touches like the bottle of champagne, chocolates and other amenities make a huge difference.

I was very disappointed with my stay at the Grand Ambassador in Akrotiri, Santorini. This hotel advertises itself as a 5-star property, but my experience did not reflect that standard. The room had an ants problem. I reported it to the staff and the manager, but nothing was done to resolve the issue during my stay. It's unacceptable to ignore a basic cleanliness concern like this. Though they cleaned everyday but it never took care of the ants. They needed to hire a company and spray the property. The hotel also advertises king-size beds, but the bed in my room was actually a queen, which was misleading. The manager argued it was a king and send someone else to measure. Come to find out the bed IS a queen size. He stated that he order king size and thats what he received. I paid for a king size bed not a queen. He didnt bother of trying to find another room or make it right. In addition, several fixtures in the room were outdated or in poor condition, making the room feel poorly maintained. The property was amazing with a beautiful panoramic view. The floor staff was super friendly. For a hotel that is advertising to be 5 stars, I expected much better service, maintenance, and honesty . Unfortunately, my experience fell far short of those expectations, and I would not recommend staying here unless these issues are addressed.