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Mercure Karpacz Skalny

3.0 star property

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Photo gallery for Mercure Karpacz Skalny

Relax by the pool surrounded by a spacious area with lounge chairs and multiple entry points.
Cozy gathering space with a central fire pit, stone benches, and tables.
Relax in the evening with a warm fire and comfortable seating.
Relax in the warm atmosphere of our lobby, featuring a fireplace, comfortable seating, and a bookshelf.
Welcome to our reception area, featuring a central island counter, comfortable seating areas, and a large window offering a view of the outdoors.

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540
  • Alpine Coaster
    ‪12 min walk‬
  • Śnieżka
  • Karpacz Ski Resort
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Ground Floor

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds, Ground Floor

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Karpacz Skalny

3-star Karpacz hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is not available.
Mercure Karpacz Skalny offers 146 accommodations with safes and complimentary newspapers. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, Mercure Karpacz Skalny features an outdoor tennis court and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3122 square feet (290 square meters) include conference space. This family-friendly hotel also offers a children's pool, a health club, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Karpacz Skalny is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Liczyrzepa - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 40 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 75 for adults and PLN 37.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Liczyrzepa

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service
  • Porter/bellhop

Business services

  • 3,122 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 37.50 for children
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz

Mercure Karpacz Skalny Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 165 reviews
Rating 8 - Good. 63 out of 165 reviews
Rating 6 - Okay. 19 out of 165 reviews
Rating 4 - Poor. 3 out of 165 reviews
Rating 2 - Terrible. 0 out of 165 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Marcin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy neighbours

Stayed 4 nights in Feb 2023

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
Stayed 2 nights in Jun 2022

8/10 Good

KRISTINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break in Karpasz

Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021

10/10 Excellent

Mariusz, Kalisz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Ross, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently Located & Fully Stocked Hotel

Conveniently located hotel with fantastic views of the mountains. The facilities were excellent (restaurant, bar, spa, pool, parking). The hotel offers 2 car parking facilities, 1 of which is free, the other is secure and comes at a cost. The hotel was in a quiet area, therefore we felt safe leaving the car in the unsecure parking lot. All members of the hotel staff were friendly and helpful.

10/10 Excellent

Avril-Marie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I arrived at 2am but the check in desk was still open and I was greeted by a very friendly man that made us feel welcome. He explained the layout of the hotel and the timings for breakfast. The room was large and comfortable and the shower was great. The toiletries were good quality. I will definitely stay here the next time I am in Karpacz.

8/10 Good

Marcin, Wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for family

I travel with my wife, 2 years old daughter and dog. You could take your dog with additonal payment, 30 PLN (about 10$). In hotel is special kids room with toys and kinder garden. Also there is a swimming pool and smaller pool for kids.

8/10 Good

zdunek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Karpacz, Poland

Liked: Cleanliness, property conditions & facilities

Nice resort for family vacation

Not bad, can be better if the room has more space, and closer to the main action,so we can walk to the main attraction and no need to find parking again and again. Swimming pool water is a bit too cold and jazkuzi is not hot all, steam bath is great and sauna has perfect temps true. It has nice view, but I did not get the balcony, it will be nice to walk out. Not bad for the price I paid, but I though it was including breakfast when I book, I was disappointed the breakfast was not included. It will be nice to have breakfast, I am sure I book with breakfast deal, anyway, it was nice for family vacation, very kids friendly. They also have table tennis, basketball, pool, game room, play ground, sun bath garden, it is perfect for family reunion, but not AC ,so it's too hot to go in the middle of summer.

8/10 Good

jaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIKING/SKIING HOTEL

This hotel is convenient to the skiing and hiking trails of Karpacz. It was clean, comfortable, and convenient. The spa area includes a great sauna, steam room, and wonderful pools for your use. We did not use the restaurant available at the hotel. We would definitely stay here again if we return to the area.

10/10 Excellent

Willy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

A very nice hotel with free use of the pool, jacuzzi, sauna, and steamroom. While swimming you can look out at the snow covered surrounding outside - very lovely. A lady at check in put in a folding bed for our young son at no charge which not many hotels in Europe would do. Even if you don't ski, this hotel is a nice place to relax in this winter wonderland. Thank you for a wonderful stay.

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Cleaning could be better. The food was nice and there was a good variety of food. We preferred a la cart. The hotel is located close to the center of the town, but also surrounded by nature.
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in war eine Katastrophe. Obwohl zwei Zimmer gebucht, war die Dame an der Rezeption der Meinung, nur ein Zimmer wäre gebucht. Erst nach mehrmaligem Vorzeigen der Buchungsunterlagen, bekamen wir das zweite Zimmer. Also immer Buchungsunterlagen dabei haben! Zimmer und Pool sind in die Jahre gekommen, müssten dringend modernisiert werden. Aber ansonsten ist es sehr urig, gerade im Restaurant. Man muss aber wissen, dass gefühlt jeder Gast mit einem Hund da ist. Muss man mögen, wenn man im Restaurant ist und man das Gefühl hat, man wäre im Zoo.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

HYUN KYU

Stayed 1 night in Jul 2023

10/10 Excellent

Achim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durchgängig renoviertes Hotel mit gutem Service

Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023

8/10 Good

Natasa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wygodnie

Miła obsługa , czysto , wygodnie , blisko lotniska
Stayed 2 nights in Sep 2022