Kardzali Vacation Packages

Nice boutique hotel by the main train station. The central shopping and dining district were only two stops in the Mentro. Goo breakfast buffet.

Great hotel very close to main attractions, with spacious rooms and an excellent staff. (Special thanks to Ivailo who made our stay especially memorable with his willingness to help and his wonderful sense of humor.) As a bonus, the hotel also contains the largest collection of contemporary Bulgarian art--there's fabulous art everywhere, the lobby, hallways, individual rooms, breakfast area, everywhere. The pool and fitness room are really nice; the pool requires a swim cap so be sure to take one.

Great staff! Cleanliness was ok. The bathrooms definitely need work. One of the biggest issues was that the thermostat can’t be set to less than 25C and it was warm in the room. Breakfast was good.

I stayed at this hotel for 9 nights, and while the room itself was fairly clean, the overall experience was disappointing. Housekeeping was very inconsistent. The bed was often made poorly, coffee, tea, soap, and other supplies were frequently not replenished, used coffee cups were sometimes left dirty, and we were often given fewer towels than the number of guests in the room. The biggest issue was the air conditioning. It automatically shuts off whenever the balcony door is opened and often had to be manually reset by the front desk. On the day we arrived after a long international flight, the AC wasn't working, and we had to switch rooms after my exhausted daughter had already fallen asleep. Then, on the fifth night at 1 a.m., the AC failed again, and we were told we might have to change rooms in the middle of the night while our children were sleeping. The hotel also advertises a pool, but it was extremely small and covered the entire time we were there, making it unusable. Overall, the hotel did not meet expectations due to poor housekeeping, ongoing maintenance issues, and misleading amenities. I would not stay here again.

Really beautiful and comfortable hotel for a great price. Phenomenal value

Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff.