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Get an overview of this hotel
4-star Kaprun hotel steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Indoor pool

Location

Located in the heart of Kaprun, this spa hotel is within 1 mi (2 km) of Familienberg Maiskogel and Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort. Schaufelberg Panorama Cable Car and Kaprun Castle are also within 15 minutes.

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 122 individually decorated rooms feature free WiFi and sofa beds. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.85 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle (one way)
  • Self parking fee: EUR 10 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.

One child stays free

Noise-free rooms not guaranteed

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 12 per pet, per night
  • Dogs and cats only
  • 2 per room

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The seasonal pool will be open from June to September.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Hotel Names

  • Alpenhaus Kaprun
  • Das Alpenhaus
  • Das Alpenhaus Hotel
  • Das Alpenhaus Hotel Kaprun
  • Das Alpenhaus Kaprun
  • Kaprun Alpenhaus
  • Kaprun Das Alpenhaus
  • Das Alpenhaus Kaprun Hotel
  • Steigenberger Hotel Kaprun
  • Das Alpenhaus Kaprun Hotel
  • Das Alpenhaus Kaprun Kaprun
  • Das Alpenhaus Kaprun Hotel Kaprun

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Amenities

Renovations + Closures

This property is closed from November 8 2020 to December 18 2020 (dates subject to change).

Property Features

In addition to a full-service spa, Das Alpenhaus Kaprun features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2476 square feet (230 square meters) include conference space. This hot springs hotel also offers a spa tub, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Das Alpenhaus Kaprun is a smoke-free property.

  • Bar/lounge
  • Ski passes available
  • Elevator
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Year Built - 1992
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Conference space size (meters) - 230
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free parking nearby
  • Conference space size (feet) - 2476
  • Shopping on site
  • Pool umbrellas
  • Spa tub
  • Total number of rooms - 122
  • 24-hour fitness facilities
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Free cribs/infant beds

Room Amenities

Das Alpenhaus Kaprun offers 122 accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas and include queen sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Separate sitting area
  • Sofa bed
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually decorated
  • Sofa bed size queen
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Number of bathrooms - 1
  • Bed sheets available - no

Parking

Self parking (surcharge) , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Alpenhaus Restaurant - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

ALPEN.VEDA.SPA has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snowboarding nearby
  • Golf driving range on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

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