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Radisson Hotel Kandy

4.0 star property

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Photo gallery for Radisson Hotel Kandy

Bar (on property)
Reception
Terrace/patio
1 bedroom, premium bedding, down comforters, memory foam beds
Deluxe Room, Lake View | 1 bedroom, premium bedding, down comforters, memory foam beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
$96
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Place, Kandy Lake
    ‪2 min walk‬
  • Place, Wales Park
    ‪8 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room

8.2 out of 10
Very good
(10 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, Lake View

9.0 out of 10
Wonderful
(7 reviews)
  • 291 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Radisson Hotel Kandy

4-star Kandy hotel close to Temple of the Tooth
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Radisson Hotel Kandy offers 122 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Radisson Hotel Kandy features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Radisson Hotel Kandy has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Radisson Hotel Kandy has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Reviews

Radisson Hotel Kandy Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 254 out of 487 reviews
Rating 8 - Good. 174 out of 487 reviews
Rating 6 - Okay. 36 out of 487 reviews
Rating 4 - Poor. 13 out of 487 reviews
Rating 2 - Terrible. 10 out of 487 reviews

Reviews

10/10 Excellent

Antonette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Lovely food and the location. Very clean. My family I enjoyed the holiday and we will come back again
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient hotel, about a 20 minute walk to The Temple of the Sacred Tooth Relic. Ideal for a quick stay.
Stayed 1 night in Jul 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dineen

Stayed 1 night in Jul 2025

6/10 Okay

Yegesh

Traveled with family
We stayed two nights at this property in a suite, the view was really nice with Kandy river and Temples.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lovely pool, clean room, attentive staff and good location.
Stayed 1 night in Jul 2025

8/10 Good

Anura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service by reception staff.Very understanding

The hotel was average but probably the best 4 star in the area that is walkable to the temple. Special mention to the reception staff who facilitated an early check-in - this was much appreciated as I was travelling with a 2 year old which helped with his feeding and rest after a long train journey from Colombo in the morning.
Stayed 1 night in Jun 2025

8/10 Good

Tanu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff was friendly and courteous. The staff was accommodating and helpful. The breakfast had many choices and the quality of the food was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gishanka

Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo, New Braunfels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson Kandy is a great location and convenient to see major attractions. The staff from front desk to restaurant were attentive and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Gemma

Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice, nice rooftop pool and bar area, really good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the roof top restaurant and bar, the staff was amazing and the food was excellent, and sometimes there was music too.
Stayed 4 nights in Mar 2025

8/10 Good

Jonny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for Kandy

Perfect location for Kandy, nice pool, good breakfast, friendly and helpful staff, especially the manager. A perfect start to our holiday in Sri Lanka
Stayed 3 nights in Apr 2025

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location within minutes of attractions. Staff were very excellent and a very nice rooftop bar with pool
Stayed 2 nights in Mar 2025

8/10 Good

BENEDICT

Traveled with family
Liked: Cleanliness, staff & service
**Ramada Inn Colombo International Airport – Review** I recently stayed at the Ramada Inn near Colombo International Airport and had a generally pleasant experience. The hotel is conveniently located for easy access to the airport, though the surrounding area is quiet and lacks much to do, making it ideal for those looking for a peaceful stopover. The hotel staff were truly exceptional. They went out of their way to ensure I had everything I needed, always with a warm and friendly attitude. Despite the hotel being on a budget, the staff’s dedication to providing excellent service really stood out, and I was very appreciative of their efforts. The hotel itself is a bit dated, and the buildings show signs of age. Some areas could use renovation to bring them up to modern standards, but it didn’t detract too much from my stay. The rooms were still comfortable and well-maintained, and the cleanliness was impressive. One of the highlights of my stay was the food. The restaurant offered a wonderful selection, and I was especially pleased with the French entrees, which were a pleasant surprise. I didn’t try the buffet, but the à la carte menu was delicious, reasonably priced, and well-prepared. Overall, while the Ramada Inn Colombo could benefit from some updates, the exceptional service from the hotel staff and the great food made my stay enjoyable and comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In many ways, a standard business hotel--but one in an exotic and interesting location. My room was fine, but the views of the lake and the hills/mountains opposite were really nice. Just be sure to keep your sliding doors locked: there really are monkeys and they really can get onto your balcony -- even though that looks impossible at first! I originally booked a three night stay, which I ended up extending a couple days. The general manager and staff worked hard to keep me in the same room and set up a day tour to Sigiriya and Dambulla (and I added an elephant safari). I'm sure I paid a bit more by going through the hotel, but the driver/guide they found me was excellent. The hotel has some good eating options and there is an excellent pizza place just a bit further up the hill. The location is great: a short walk down to the lake and maybe 15 minutes further into the city center, an enjoyable lakeside hike. Overall, a very solid choice in Kandy.
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Radisson Kandy

Very comfortable stay. Great views over Kandy. WiFi access was poor. Swimming pool has only 10 loungers, despite the hotel having many rooms over 3 floors. This hotel is used extensively by tour groups, during one day of our stay 8 coaches arrived. This impacts on housekeeping services and the 2 available lifts.
Stayed 3 nights in Mar 2025

8/10 Good

Sarojini

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert is excellent,breakfast is very filling and variety was offered,the room temperature seems to be set at 24c when adjusted it defaults to 24c,the temperature out side was 33c,highly recommend this hotel .roof top was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samar

Stayed 1 night in Mar 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

The hotel staff were all very helpful- restful place to stay in Kandy. Very nice rooms and food was great- especially the buffet. Great service in buffet.
Stayed 4 nights in Feb 2025

10/10 Excellent

KAPIL

Stayed 1 night in Feb 2025

8/10 Good

Garry

Traveled with partner
Liked: Amenities, property conditions & facilities
Dining in is difficult everyday at least two large tourist coaches - so meals are not relaxed and intimate. The pool is tiny. Watch out for the musicians upstairs and getting locked in to tips. Otherwise staff were friendly, polite and helpful.
Stayed 6 nights in Feb 2025