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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Free daily buffet breakfast
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV
Ballroom
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
$93
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(98 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

3-star hotel in Kamloops City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area, and a business center.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Victorian hotel also offers a vending machine, multilingual staff, and concierge services. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

The Plaza Hotel Downtown, Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Tumbleweeds Lounge - This brewpub serves breakfast, lunch, and dinner. Happy hour is offered.
Mulligans Virtual Golf - This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 396 out of 1387 reviews
Rating 8 - Good. 391 out of 1387 reviews
Rating 6 - Okay. 257 out of 1387 reviews
Rating 4 - Poor. 178 out of 1387 reviews
Rating 2 - Terrible. 165 out of 1387 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandie

Stayed 4 nights in May 2025

6/10 Okay

muriel

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and helpful. The bed was comfortable, breakfast was good. At night I could hear thumping from the music in the lounge as I was on the floor above. I fell asleep eventually. The bathroom was clean but in need of some repairs, cracked ceiling, hot water tap was so hard to turn on I had to use a facecloth to grip the handle, and floor tile cracked in front of the sink. Otherwise the stay was fine and location was great.
Stayed 1 night in May 2025

6/10 Okay

Fernando De

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
It’s an old building in need of updates, but the bed was comfortable. No amenities to speak of - no business centre, no gym, barely a lobby. I paid for parking at the hotel, but the lot was a block and half away. The area around the hotel doesn’t feel safe an after dark, and it’s incredibly loud throughout the entire night (and thin walls means you hear all of it).
Stayed 3 nights in May 2025

8/10 Good

Marcia

Traveled with partner
Liked: Cleanliness
Its an old renovated hotel. Nice lobby, cool old elevator! Room is small but we are only here 1 night. Bathroom is very small and the shower is a corner shower and no lighting gets in. Area is right downtown and can walk to the river park. Staff was very friendly
Stayed 1 night in May 2025

2/10 Terrible

Siraj

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edmund, Scotch Creek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Ronald

Liked: Staff & service, room comfort

Great old hotel, needs updating

Stains on chairs. Very tired and worn desks etc. Bathroom taps loose, doesn’t the cleaner notice this? Beds and pillows are great. It’s a great heritage hotel, just needs a bit of updating. Also more outlets for the electronic age.
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for food and other amenities.
Stayed 1 night in May 2025

8/10 Good

Blayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jacques

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bonne localisation.
Stayed 1 night in May 2025

6/10 Okay

Petra

Traveled with family
Liked: Staff & service, room comfort

Tired and dated, but comfy

The hotel is very tired. Bathroom plumbing was all over the place, the toilet kept running, and the sink had enough water pressure to clean a driveway. Vanity doors were in very poor shape, and there was no extra toilet paper. Pop machines were out of order, which you didn't find out until you got to the floor they were on.
Stayed 1 night in May 2025

8/10 Good

Janet

Stayed 1 night in May 2025

10/10 Excellent

jitender

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Han

Stayed 2 nights in May 2025

8/10 Good

Shaylene

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was older but very cool
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kurt

Stayed 1 night in Apr 2025

10/10 Excellent

Damian

Stayed 2 nights in May 2025

6/10 Okay

Shannon

Stayed 2 nights in May 2025

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here just for one night on a western Canada road trip. For being downtown, the area felt well maintained and fairly safe. The hotel itself is old - small door frames, short toilet. Considering the age, everything worked perfectly and the space was perfect for our family. Two separate rooms with the joint bathroom was a huge pro for us. Would stay again for sure! Also they gave us free beer at the adjoining restaurant!
Stayed 1 night in Apr 2025

8/10 Good

Marie Lillianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to the plaza many times. This time the hotel had new management from before the pandemic, my last visit). There was a bit of a mix up at first with a room facing the river. Once they straightened it out I was comfortable. The second night I was supposed to upgrade to a suite because I wanted to treat myself. The next morning I went to inquire, and the suite had be booked to someone else. I was disappointed but made the most of my long weekend getaway I spite of it all.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shane

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late, at around 1:00 am all I wanted was to shower and get some sleep. Got to the room found the bed had been slept in and not remade, dirty towel in the tub and refuse from the previous occupant, so f'ing disgusted layed on the bed used my back pack for a pillow and slept in my clothes. Absolutely ridiculous, will never return and will definitely warn anyone who is traveling through Kamloops to avoid at all cost. I cannot describe in respectable language how disgusted and upset I am. If the deposit isn't returned by end of day tomorrow I will be contacting the hotel and filing a complaint with the city about that place and have it inspected before allowing to rent a room to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Merrene Bright

Stayed 1 night in Feb 2025