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Kalata Vacation Packages

Clean rooms and very spacious

Beautiful setting and the villas with a pool are perfect.

No lunch or dinner onsite only found out when I checked in so did not eat anything for a whole 24 hours. The rooms had nothing in the fridge. No tea or milk so was disappointed

This is a mixed review. The hotel itself is in a perfect location. The breakfast was fine, and the young ladies who worked the breakfast buffet were wonderful. We knew we were getting a small room, it was a last minute booking. And, we expected to be a little cramped. The furniture was too big for the room. We had to bob and weave to get by each other. The 2 bedside plugs stopped working, we reported it but nothing was done. It seemed to us that the reception staff pretended to care but I think it was just a show. The internet was very slow, we asked about it and we were told they would look into it…nothing was done. The shower was horrible, poorly placed shower head.At one point I went down to ask for a bucket of ice (which they DID provide), but couldn’t find anyone. I finally found the young man about 20 minutes later, in the back, kicking back! The evening reception (older gentleman) was very nice and did give us a late check out…but he forgot to inform the day reception…so we got a call asking us to vacate. If you book this hotel avoid room 109. We saw other rooms of the same size and those rooms had nice furniture and those rooms felt roomy. We could not change rooms until the last night (we were there for 9 nights), but we thought that was just a waste, so we didn’t move rooms. Good location, bad room!

Great property in a great location. The staff were wonderful and helpful. Spacious clean rooms

Beautiful hotel with a gorgeous view of Mt. Ainos! I highly recommend staying there.

Fantastic restful and beautiful retreat