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Juneau Hotel

3.0 star property

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Photo gallery for Juneau Hotel

Lobby
Suite, 1 Queen Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Lobby sitting area
Interior entrance
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
$193
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1200 W 9th St, Juneau, AK, 99801
  • Place, Alaska Governor's Mansion
    ‪8 min walk‬
  • Place, Juneau Arts and Humanities Council
    ‪9 min walk‬
  • Place, Alaska State Capitol
    ‪11 min walk‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop

Suite, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | Flat-screen TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Juneau Hotel

3-star hotel in Downtown Juneau
This smoke-free hotel features a fitness center, a business center, and conference space. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Juneau Hotel offers 74 accommodations with washers/dryers and safes. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. Event facilities measuring 690 square feet (64 square meters) include conference space. A roundtrip airport shuttle during limited hours and a ferry terminal shuttle are complimentary for guests. This business-friendly hotel also offers a fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.

Juneau Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
A car is not required for transportation to and from this property

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Juneau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 553 reviews
Rating 8 - Good. 171 out of 553 reviews
Rating 6 - Okay. 47 out of 553 reviews
Rating 4 - Poor. 20 out of 553 reviews
Rating 2 - Terrible. 12 out of 553 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms, great location. Liked having a kitchen and fridge and stove.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

10/10 Excellent

kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right at the base of the mountain in town

It all started with exceptional service from Jeremy. Sent the airport shuttle to us in 5 minutes to bring us to the hotel, snappy check in and were set. The property is right on the edge of town, with a grocery store across the street. Can do the easy sidewalk to town, but the bay sidewalk along side the water much prettier. Once inside, room much much larger than ever expected and fully equipped with snow capped mountain views. Spotless.
View from window
Whale watching
View right outside prop
Right outside property
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great base for our Juneau vacation. We loved the kitchen and living room space - it was a comfortable place for hanging out when we weren’t sleeping. There is noise from cars outside, especially when the windows were open to help keep the room cool - but I would stay here again for sure! The staff was friendly and helpful, the rooms were clean and comfortable, and it was an easy 10 minute walk into downtown Juneau. We loved our stay here!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 3 nights in Aug 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good pre-cruise stay

Great proximitry to cruise ship terminal. Very clean and well maintained older hotel. Like a small apt. with a kitchen and separate BR. Staff was friendly and helpful. Room was very clean but furniture was old and a bit uncomfortable, window blinds need to be replaced with ones that function. Noisy, busy traffic area. Bed was acceptable, small and stiff, I would not have wanted to sleep on it more than the one night pre-cruise.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was large and plenty big for my family. I did like that. We had trouble checking in. We had to wait 30 minutes for the employee to show up at the front desk to check us in. That is our biggest complaint. It was the middle of the night and we were eager to get some rest.
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customer - reliable and good value

Always friendly staff. Rooms clean though a bit dated. Nice to have kitchen and washer/dryer. Easy to walk to Town and hiking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

8/10 Good

Richard, Oracle

Liked: Cleanliness, staff & service, property conditions & facilities
Great people. Not so convenient to the downtown restaurants and bars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
They have it down. No worries. Would have liked to have a broader selection on TV but other than that, great stay
Stayed 1 night in Jul 2025

6/10 Okay

Jo

Stayed 2 nights in Jul 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Called hotel for airport pickup and they seem confused as to picking up guests at airport. Had to call an Uber to get from airport to hotel. Hotel should reimburse customers for Uber costs if they can’t fulfill advertised services
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 1 bedroom room with a beautiful park strips away. Bonus airport shuttle.
Stayed 2 nights in Jul 2025

10/10 Excellent

ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to town and airport. A little loud. But otherwise good choice.
Stayed 1 night in Jul 2025