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Get an overview of this hotel
4.5-star Masai hotel in Bandar Baru Permas Jaya

Popular property highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
Smoke-free property

Location

Located in Bandar Baru Permas Jaya, this luxury hotel is within 9 mi (15 km) of The Mall, KSL City Mall, and Komtar JBCC. AEON Tebrau City and Johor Bahru City Square are also within 9 mi (15 km).

Hotel Features

Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 345 rooms offer WiFi, iPod docks, and LCD TVs with satellite channels. Guests will also find 24-hour room service, wired Internet, and minibars.

Languages Spoken

  • English

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Renaissance Johor Bahru Hotel

No. 2, Jalan Permas 11, Masai, Johor 81750

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 6:30 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Hotel Names

  • Hotel Renaissance Johor Bahru
  • Johor Renaissance
  • Renaissance Hotel Johor Bahru
  • Renaissance Johor
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru Hotel Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai

Hotel Amenities

Property Features

In addition to an outdoor pool and a children's pool, Renaissance Johor Bahru Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4.5-star property. Event facilities measuring 19493 square feet (1811 square meters) include conference space. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Renaissance Johor Bahru Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2013
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1811
  • Number of meeting rooms - 12
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 19493
  • Gift shops or newsstand
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 345
  • 24-hour fitness facilities
  • Number of floors - 17
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Room Amenities

Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Masai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Free bottled water
  • Shower only
  • Satellite TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • LCD TV
  • iPod docking station
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Mini-fridge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Lever door handles

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Wan Li - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Chocolate Cake Company - This café serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

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