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Get an overview of this hotel
4-star Johor Bahru hotel with private balconies

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

Location

Situated in Johor Bahru, this hotel is 0.1 mi (0.1 km) from Pulai Spring Country Club and 2.8 mi (4.4 km) from Universiti Teknologi Malaysia. Paradigm Mall Johor Bahru and Johor Premium Outlets are also within 9 mi (15 km).

Hotel Features

2 outdoor pools, a restaurant, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 184 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 37.10 for adults and MYR 18.55 for children (approximately)
  • Airport shuttle fee: MYR 180 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 180 (one-way), (up to 12 years old)
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 84.9 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Hotel Names

  • Pulai
  • Pulai Resort
  • Pulai Springs
  • Pulai Springs Johor Bahru
  • Pulai Springs Resort
  • Pulai Springs Resort Johor Bahru
  • Pulai Springs Hotel Johor Bahru
  • Pulai Springs Johor Bahru
  • Pulai Springs Resort Hotel
  • Pulai Springs Resort Johor Bahru
  • Pulai Springs Resort Hotel Johor Bahru

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 22 2020 to June 1 2021 (dates subject to change):

  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Sauna
  • Spa
  • Spa tub
  • Tennis courts
  • Water park

The following facilities are closed seasonally each year. They will be closed from May 05 to May 12:

  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Spa tub
  • Tennis courts

Property Features

Pulai Springs Resort features 2 outdoor swimming pools, an indoor pool, a spa tub, and a sauna. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a children's pool, a fitness center, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2019.

Pulai Springs Resort is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Bar/lounge
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Billiards or pool table
  • Restaurant
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Children's pool
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Snack bar/deli
  • Free train station pickup
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 184
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Room Amenities

Pulai Springs Resort offers 184 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Room service
  • Soundproofed rooms
  • Bidet
  • Cable TV service
  • Free WiFi
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bed sheets available - no
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

The Gleneagles Terrace - This restaurant specializes in Asian cuisine.

Elephant and Castle - Onsite pub.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing on site

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