See all properties

KSL Hotel & Resort

4.0 star property

Choose dates to view prices

Photo gallery for KSL Hotel & Resort

Relax in this stylish living room with a sofa set by a large window overlooking the pool and surrounding buildings.
Relax in comfort with a sofa set against a wall, featuring a large window with a panoramic city view and a flat-screen TV.
Relax in this stylish living room with a flat-screen TV, comfortable sofa, and city views.
Welcome to our lobby, featuring a contemporary reception area with a buffet and seating spaces.
Relax in a spacious room with a large bed, two bedside tables, and a large window with sheer curtains.

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • KSL City Mall
    ‪2 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Johor Bahru City Square
    ‪3 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪26 min drive‬

Room options

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

  • 699 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

  • 2906 sq ft
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

  • 1829 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

  • 2906 sq ft
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

  • 840 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

  • 2906 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)
  • 1830 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 1496 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 1496 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

  • 1291 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 1905 sq ft
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

  • 1291 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9
  • 3 Twin Beds and 3 King Beds

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 1 King Bed

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7
  • 1 Twin Bed and 3 King Beds

View all photos for Premier Duplex Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8
  • 4 King Beds

Similar properties

Relax by the rooftop pool surrounded by lounge chairs and lush greenery.

DoubleTree by Hilton Hotel Johor Bahru

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (1010)
$94 nightly
The price was $111
The price is $94 total
includes taxes & fees
DoubleTree by Hilton Hotel Johor Bahru

About this property

KSL Hotel & Resort

4-star Johor Bahru resort, connected to a shopping center in Central District
Along with a water park (surcharge), this resort has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

In addition to a water park (surcharge), KSL Hotel & Resort features a waterslide and an outdoor pool. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly resort also offers a children's pool, a fitness center, and a sauna.

KSL Hotel & Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Apr 2025

8/10 Good

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. The mall was a bit of a let down
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with group

Location location location

Excellent location. Many eateries in the mall and direct bus to Cuty Square
Stayed 2 nights in Apr 2025

8/10 Good

Veek

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look new and clean
Stayed 1 night in Apr 2025

10/10 Excellent

MAY CHEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome,convenient as connected to ksl mall. Dinings restaurants plenty,food stalls food street local eateries at level same as lotus supermarket. Massages and Hair salons are plenty and available.
Stayed 1 night in Apr 2025

10/10 Excellent

HUI TING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and nice place to stay.. But The TV channel should have variety eg. Movies or chinese show. Fridge is not cold despite switch on the switch.
Stayed 1 night in Apr 2025

6/10 Okay

Alex

Traveled with family
Disliked: Property conditions & facilities
Room was old, surroundings are chaotic, mall was confusing
Stayed 1 night in Apr 2025

2/10 Terrible

Jaslyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible .. stranger from their housekeeping can jus barging in guest room without permission.. no privacy
Stayed 1 night in Apr 2025

8/10 Good

Steven

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
a lot of shops around the hotel
Stayed 3 nights in Apr 2025

4/10 Poor

Jordan

Liked: Cleanliness, staff & service
The hotel room need to upgrade and repair work to do.
Stayed 1 night in Apr 2025

6/10 Okay

chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Poor service and no towel provided

Triple deluxe room booked but only 2 towels provided. Was told to exchange for new towel only. Water also only 2 bottles, not sure why have to book triple room but only provide 2paxes. Worst hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Koh

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The door and bath room glass door not well maintain.
Stayed 1 night in Apr 2025

8/10 Good

CHEE BOON

Stayed 2 nights in Apr 2025

8/10 Good

lai fong

Traveled with partner
-
Stayed 1 night in Apr 2025

6/10 Okay

Jordan

Liked: Staff & service, property conditions & facilities
Noisy at night
Stayed 1 night in Apr 2025

6/10 Okay

KWANG KHENG, Singapore

Traveled with family
Liked: Amenities
The room air conditioner is too cold and cannot be turned warmer, so we switched off the air conditioner. The internet wifi is weak on floor 11.
Stayed 1 night in Apr 2025

4/10 Poor

Wei Song

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Aircon not cold even after 'repaired'
Stayed 1 night in Apr 2025

8/10 Good

Chen Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Near the KSL
Stayed 1 night in Apr 2025

8/10 Good

Boon Wee

Liked: Staff & service, property conditions & facilities, room comfort
Stay was good except toilet shower area not throughly clean up. Can see hair strands on the floor at the end of the shower head
Stayed 1 night in Mar 2025

10/10 Excellent

KOK LEONG

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The room is just nice that fits one queen and a double. The sheets and pillows are clean, the toilet is dry, the tV is working fine. Too bad the small fridge is not as cold. It's mucj like a cool lighted cabinet. Down at the lobby is their resto KSL Infusion that served a very affordable buffet. The staff were all kind and polite. Overall it served my purpose for this stay.
Stayed 1 night in Apr 2025

8/10 Good

Felicia Jiexin

Traveled with partner
Liked: Cleanliness
Convenient for a short stay. Hope they can have a proper shower head that is holdable.
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Stayed 4 nights in Mar 2025

6/10 Okay

Li San

Traveled with family
Disliked: Amenities, property conditions & facilities
Think KSL is getting older and they should revamp it. I stayed 3D2N and 1 of the morning, tap no water, have to wait for 20mins than water come back, another night also no water for about 10-15mins than come back, was washing face half way, end up got to use mineral water to wash face. The ceiling also drop those white substances onto our bags so we thought how come got powder or dandruff on top. So we removed all the bag and clean up the area. The next day we realize the whole area cover with the white substance from the ceiling.
Stayed 2 nights in Mar 2025