Hotel Austin Paradise - Pulai Utama

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Touch 'n Go eWallet and Boost

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, cash, mobile payments, Touch 'n Go eWallet, and Boost. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Mobile payments

Touch 'n Go eWallet

Boost

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 7:00 AM

Front desk closes daily at 8:00 PM

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Cash deposit required

Debit cards

No gap period between guest stays

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.