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5-star Randburg hotel in Greater Johannesburg Metropolitan Area

Popular property highlights

Free valet parking
Free WiFi
24-hour business center
Laundry facilities
Babysitting or childcare (surcharge)

Location

This family-friendly Randburg hotel is located in Greater Johannesburg Metropolitan Area, within 2 mi (3 km) of Johannesburg Zoo and University of Witwatersrand. Parkview Golf Club and South African Museum of Military History are also within 2 mi (3 km).

Hotel Features

Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Room Amenities

All 117 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and TVs.

Languages Spoken

  • English

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Four Seasons Hotel The Westcliff, Johannesburg

67 Jan Smuts Avenue, Randburg, Gauteng 2193

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 525 per person (approximately)
  • Airport shuttle fee: ZAR 950 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • Up to 44 lbs
  • Food and water bowls are available

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Alcohol is not permitted at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Enhanced food service safety measures are in place.

Hotel Names

  • Four Seasons Hotel Westcliff
  • Four Seasons Hotel Westcliff Johannesburg
  • Four Seasons Westcliff
  • Four Seasons Westcliff Johannesburg
  • Four Seasons Hotel The Westcliff Johannesburg
  • Four Seasons Hotel The Westcliff, Johannesburg Hotel
  • Four Seasons Hotel The Westcliff, Johannesburg Randburg
  • Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Awards & Affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

Four Seasons Hotel The Westcliff, Johannesburg features 2 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 15677 square feet (1456 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Complimentary self parking and valet parking are available on site.

Four Seasons Hotel The Westcliff, Johannesburg has designated areas for smoking.

  • Children's toys
  • Number of outdoor pools - 2
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Elevator
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or Town Car service available
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 1456
  • Terrace
  • Luggage storage
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 117
  • Number of floors - 3
  • Airport transportation (surcharge)
  • Couples/private dining
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 15677
  • Laundry facilities
  • 24-hour fitness facilities
  • Garage
  • Wedding services
  • Garden
  • Off-street parking
  • Free newspapers in lobby

Room Amenities

Four Seasons Hotel The Westcliff, Johannesburg offers 117 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Child-size slippers
  • Wardrobe or closet

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

Flames - Overlooking the garden, this restaurant serves lunch and dinner.

View - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.

Apres Spa - This restaurant serves breakfast and lunch. Open daily.

24-hour room service is available.

Spa Services

Four Seasons Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Accessible bathroom
  • Wheelchairs available on site
  • In-room accessibility

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rafting nearby

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