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Jicaral Vacation Packages

The rooms were moldy, and out dated. We had to switch rooms twice because of the mold in one room was unbearable especially since out children are asthmatic. The next room's AC didn't cool as much. The bathrooms had hard water everywhere. My room got cleaned probably one time since I've been there and I stayed 10 days with my family. There was limit english speakers or translators. At first they had mo signs to let you know what food you were eating until we complained then they out signs. At dinner the lines for the buffet were ridiculously long. The entertainment seemed like it was nice but how would I know it was all in Spanish. I will say thought the outdoor was gorgeous. The beach, the pools, the trees and even wildlife, although the iguanas would deficate everywhere but thats nature for you. It honestly just needs some more improvement staff wise as well i saw the same staff like everywhere, they did everything. From entertainment to serving to cooking. Also the swim up pool bar needed more staff. Alot of traffic goes there and theyre would be only 2 people there. Sweating like crazy. They needed more fans and AC in certain spots. The steakhouse in my opinion was the only good restaurant on the property. And they didn't seem to have much meal options for non meat eaters or non pork eaters. They didn't even know what was in the hotdogs which is tough for picky eaters who don't eat pork. This place has potential if they put a little more into it.

We had a great stay at Tango Mar. The owner always greeted us each day to see how we were or how our day was. The staff were so friendly and helpful, and the food was delicious! I took advantage of the spa and had an incredible massage. Gorgeous views of the ocean right out your window and the multiple pools to cool off in with the heat. Swimming beaches were a short drive away if you wanted to swim in the ocean.

Outstanding place! Was beautiful and we were kept company by Bianca the cat

This hotel is nice, but it is definitely not a luxury hotel as described. It is a nice upper class hotel but not the luxury hotel that they speak of. There are a lot of little things missing from it to be considered that. Is it worth the money that you’re paying? I wouldn’t do it again. If you need ice late in the evening after the restaurant is closed you’re out of luck. There was space between the door and the floor, where the centipede or worms could get in to your room which happened every day. The lounge chairs around the pool area were a little dirty, and it wasn’t crowded. There was also no service around the pool area unless you went to the restaurant and asked for it which I didn’t think you should have to do it a luxury hotel. They should’ve had some lemongrass or some oils burning around the property to help control the mosquitoes and the bugs. I understand. I’m in the middle of the jungle and there’s gonna be bugs, but this was excessive and there was nothing being done to help deter the bugs away. Something simple as burning an oil with lemon grass or something along those lines would’ve helped immensely and they could’ve done that all around the property. Also understand that yes you’re right on the beach but if you’re a surfer, it is not a good area. It is very rocky. You have to walk 15 minutes one way or the other down the beach. There are no chairs or umbrellas for the beach. Which is something I would expect from a luxury hotel.