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Resort One Hotel

3.5 star property

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Photo gallery for Resort One Hotel

Hot springs
Indoor spa tub
Elite Double Room, 1 King Bed | In-room safe, soundproofing, free cribs/infant beds, free WiFi
Coffee shop
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Laundry
$166
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
No.159, Sec. 2, Jhongshan Rd., Jiaoxi, Yilan County, 262
  • Place, Jiaosi Hot Springs
    ‪3 min walk‬
  • Place, Tangweigou Hot Springs Park
    ‪6 min walk‬
  • Place, Jiaoxi Sietian Temple
    ‪15 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪43 min drive‬

Room options

View all photos for Elite Twin Room, 2 Twin Beds

Elite Twin Room, 2 Twin Beds | In-room safe, soundproofing, free cribs/infant beds, free WiFi

Elite Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds | In-room safe, soundproofing, free cribs/infant beds, free WiFi

Elite Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed | In-room safe, soundproofing, free cribs/infant beds, free WiFi

Elite Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Resort One Hotel

3.5-star Jiaoxi hotel walkable to Jiaosi Hot Springs
A full-service spa, free water park access, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a sauna, and a conference center are onsite.
Resort One Hotel offers 54 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. This Jiaoxi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Hot springs and a complimentary water park with waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages and body treatments. There are hot springs on site.
In addition to a full-service spa, Resort One Hotel features hot springs and a complimentary water park. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This family-friendly hotel also offers an outdoor pool, a children's pool, and a sauna. Complimentary self parking is available on site.

Resort One Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Coco Hut Restaurant - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Coco Hut Restaurant

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Deep-tissue massages
  • Hot springs
  • Spa treatment rooms

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Resort One Hotel Jiaoxi
One Jiaoxi
Resort One Hotel Hotel
Resort One Hotel Jiaoxi
Resort One Hotel Hotel Jiaoxi

Reviews

Resort One Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 63 out of 139 reviews
Rating 8 - Good. 52 out of 139 reviews
Rating 6 - Okay. 17 out of 139 reviews
Rating 4 - Poor. 4 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

Reviews

6/10 Okay

Arun

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is a little bit of a bait and switch. It’s actually connected to the art spa hotel next door where the spa and bath is located. The hotel itself is very old and needs updating. The rooms are large, but the bathrooms have the large tub for the hot spring water, but they are not updated and not particularly convenient. The hotel itself smells musty and a little outdated really could use a refresh. The best part was the staff were friendly and easy to work with.
Stayed 2 nights in Dec 2024

10/10 Excellent

CAI WEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, and interior of property is quite well maintained for an old building. Staff is approachable. Most importantly, we really enjoy the in-room hot tub and comfy bed.
Stayed 1 night in Oct 2024

10/10 Excellent

JIAN YU

Liked: Cleanliness, amenities
A little bit old building
Stayed 1 night in Apr 2024

10/10 Excellent

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, it has great spa facilities and nice rooms, good customer service, and very clean and safe, quiet rooms. The only thing we want to point out is that the hotel is a bit old, some facilities were not working, eg, safe deposit box. Overall we love this hotel and will definitely come back.
Stayed 2 nights in Nov 2023

2/10 Terrible

Shing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend - black mold.

The hotel is centrally located, but many of the photos are old, or of their sister property the Art Spa hotel. There was a weird smell in the room the entire time (and the smells got worse) and there was black mold in the bathtubs. The hotel was probably once nice, but is not kept well and is super outdated. The towels were uncomfortable, and the staff were not very helpful. Their suggested things to do in the area were faded photocopies of photocopies, and only in Mandarin. The noise pollution was also awful. We were at the top floor, and could hear literally everything happening at the street level, and at the adjacent rooms.
Stayed 4 nights in Mar 2023

6/10 Okay

Joel

Stayed 1 night in Aug 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing short stay

This hotel is a fun place to stay. There’s a good amount of signage in English too. It was a good chance to practice my Chinese with the very friendly staff. I picked here because of the water spa which is technically attached to Art Spa hotel. Same company-two hotels-two buildings next to each other. You get 2 initial water spa tickets. There’s even a water slide! Check with them first because 2 days a month, it’s shut down for cleaning. I spent a lot of time relaxing in all the hot tubs and jet pools. I didn’t mind that everyone walking on the side street or sitting on their busses could see me relaxing in the pools. The hotel is just steps away from the train station. Learn the name in Chinese because I don’t think anybody there calls it Resort 1. Inside the rooms are nice heavy wooden furniture, comfortable bed and hot spring tub. I didn’t eat any of the breakfast because it was all traditional Chinese cuisine with little to no western alternatives. Also, I couldn’t read the Chinese descriptions. Overall, I had a good time. Very family friendly.
Stayed 1 night in Dec 2021

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Stayed 2 nights in Mar 2020

8/10 Good

yunyi

Liked: Staff & service, property conditions & facilities, room comfort

Good spa

Spa and hotel is ok.room not very clean.nearby to a lot of spa and restaurant.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely spa and hot springs children waterpark. The waterslide was a hoot. the hotpot place nearby left going out left side across the street called second third ( er san) was fabulous. right next to the train station. awesome.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities

Noisy room!

The room was very noisy from the motor of water-pump and water pipesline at the night, we couldn’t have good rest at all!
Stayed 1 night in Dec 2017

10/10 Excellent

Cat, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel with wonderful outdoor spa

This hotel is close to bus stop and train station with food shop and seven-elevent near by. The staff are nice and the breakfast is just ok. The thing l like most is the outdoor spa. lt has different kinds of massage spa from the top of body to the bottom. And all the degree of the outside spa is around 35-40 which makes us very relax.

8/10 Good

Yun King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean Hotel

Overall is good but a little pricy -- may be due to Saturday and Sunday stay at top floor. Hotel is around 3 minutes walk from train station. Many restaurants and shops nearby. Provided unlimited free access to their waterpark. Spacious bathroom with Hot Spring Water (Claimed).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Well-equiptted room

Room space seems quite small But facilities are good,not only inside and even outside.

10/10 Excellent

SHU JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質好，服務人員態度非常好
Stayed 1 night in May 2025

10/10 Excellent

Cammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
已經是第二次入住了, 很好的體驗, 下次再來.
Stayed 1 night in May 2025

4/10 Poor

KUANG YU

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

整體不太佳

雪山跟中冠是同一間，一般服務中等，但雪山的櫃檯服務不佳。對於搞不清楚兩邊設施的客人，櫃檯都隨便帶過。 Spa區的櫃子還要自備硬幣，沒帶錢的人當場沒櫃子可鎖。住宿客人還要自己帶房間的毛巾過去，很麻煩。 優點是房間還算寬敞，有降板浴缸。 早餐的肉鬆基本上就是黃豆粉。
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family

兩間客房電視不能收視

兩間客房台灣大寬頻電視都不能正常收視，房務及電工來了四人搞不成，換了機上盒還打算換電視，人員進出客房如入無人之境，整體感受很不好。最後請他們別弄了，不能看就算了。浪費不少休息時間。期間有弱弱地提醒可能是樓層間訊號放大器之類的故障，但服務人員仍堅持處理機上盒。
Stayed 1 night in Apr 2025

2/10 Terrible

HUI MIN

Stayed 1 night in Feb 2025

10/10 Excellent

tzu yu

Stayed 2 nights in Dec 2024

10/10 Excellent

??

Stayed 1 night in Feb 2025

10/10 Excellent

jui-jung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉很棒
Stayed 1 night in Jan 2025

10/10 Excellent

CHEN YI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

I HSI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yi chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024