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Jharol Vacation Packages

The pool was very nice. The location was wonderful. The service and food were mediocre

The facility is new, well decorated and had amazing staff. The breakfast options were really good and healthy too.

Property was very clean. Staff is very friendly Very calm and peaceful place to live.location is very beautiful .all over experience was amazing

This is not a five star hotel. In fact, it's barely a three star. It is far from the fort and up a long, bumpy road so when you arrive, you feel like you're in the middle of nowhere. The staff earnestly tries to be helpful but they're clueless, slow and inefficient. I ordered a gin and tonic at lunch time and it came after I had finished my meal. The hotel exterior is pretty and the rooms are large. That said, there are no amenities besides a tiny bottle of shampoo and conditioner. The soap comes out of a dispenser. I really feel the description of the hotel is inaccurate as it's an odd, isolated place where even getting connected to wifi requires about 4 people and an hour to set up. Also, the staff don't have good English so asking for help requires a lot of patience and time.

We enjoyed our stay. This hotel is in the hustle and bustle of the old town. The staff and manager couldn’t be more helpful. The Aircon was good in the bedroom. The roof top restaurant was nice and food was excellent. The building had charm and character. It had been beautifully restored and the furniture was in keeping with its heritage. You need to accept that it’s an old building and isn’t sound proof. If you are a light sleeper you will be woken up by horns and dogs barking. That’s part of its character and location. The location was well placed to explore the majority of the tourist attractions and it was easy to get a tuk tuk if you didn’t want to walk. We were able to check in early but my constructive feedback is the room needed more attention to detail. For example , the Aircon wasn’t on when we arrived so the room was very hot and took most of the day to cool down, The WiFi was not switched on (worked that one out myself) the hot water wasn’t on in the room (tank under the sink) so the romantic stone bathtub was with cold water. The staff were more than happy to help and resolve but for the cost and the professionalism of the manager I would have expected the basics to be right. Maybe we were just unlucky as out of season and only us staying there. We enjoyed our stay but we wouldn’t return based on our experience.