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Grand Hyatt Jeju

5.0 star property

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Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Lobby
Restaurant
Restaurant
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
$199
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Place, Cheju Halla General Hospital
    ‪7 min walk‬
  • Place, Paradise Casino
    ‪9 min walk‬
  • Place, Nuwemaru Street
    ‪9 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(20 reviews)
  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(8 reviews)
  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • 1399 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)
  • 1399 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)
  • 1399 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • 1399 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)
  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)
  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • 2099 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Twin Beds

Grand, Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(19 reviews)
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Mountain View, Corner

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Diplomat)

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 2 Twin Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Twin Beds

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Lotte Hotel Jeju
  • Pool
  • Free airport shuttle
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, 1,002 reviews
Lotte Hotel Jeju

About this property

Grand Hyatt Jeju

5-star hotel in Nohyeong-dong
Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include an outdoor pool, a fitness center, and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Jeju features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 14 restaurants. The property also offers a grocery/convenience store. Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3724 square feet (346 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary covered self parking is available on site, along with a car charging station.

Grand Hyatt Jeju has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pocha - Onsite restaurant.
Grand Kitchen - Onsite buffet restaurant. Open daily.
Noknamu - Onsite restaurant. Open daily.
China House - Onsite restaurant. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (96 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 768 out of 1004 reviews
Rating 8 - Good. 121 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia, San Mateo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big and nice view!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful as was view
Stayed 3 nights in Sep 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay because the hotel is beautiful and so many options for food. The pool is magnificient and opening late was an excellent idea. The shopping stores within the hotel was very reasonably priced. The buffet lunch was very delicious with so muc variety. The free shuttle bus service was very useful and welcomed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. The hotel room was amazing…!!! The room was very spacious. Air con in the room not great. Free car parking for hotel guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deeksha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a city in Itself and what an amazing room and view !
Stayed 1 night in Sep 2025

8/10 Good

Charles Yishan, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel facilities👍 But the services may need to be upgraded at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yeun soo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities
I think from a couple of years the quality of the hotel has gone down a lot. Was really looking forward to my stay this time but was a little bit disappointed with the food and overall smell of the hallways of the hotel. However the pool is always great
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be more diverse

The hotel room was everything we imagined. The service was great. Beds were comfortable. Breakfast buffet-delicious. The only downside was it wasn’t very diverse. I was the only person of color which was noticeable from the stares. Lotte should try to be more creative with their advertisements to entice more people from different cultural backgrounds to experience the grand Hyatt. Unless the current situation is intentional. I have stayed at different Grand Hyatts and loved them. This was the only time I felt self aware.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vilay, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and lots of amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and affordable luxury

Excellent option for staying in Jeju. Rooms have amazing views, are comfortable and modern. Breakfast is an absolute highlight of the trip. Everything was fresh, delicious and the variety was mouthwatering. All kinds of Korean staples plus the usual international fares. Only 10 minutes from the airport and the hotel offers free shuttle starting at 6am. Two pools (one indoors one outdoors), and they’re both super fun. Staff throughout the property was friendly and professional. I recommend this hotel 100%
Stayed 4 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Tony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay this place if you’re not Chinese. This hotel is for Chinese customers only.
Stayed 3 nights in Jul 2025

10/10 Excellent

Niki, Santa Clarita

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great store
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in the heart of Jeju

Amazing breakfast! Rooms were wonderful. The staff was very helpful and friendly. Outstanding hotel! I recommend this hotel 100%!!! EXCELLENT!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tae Hwan

Stayed 1 night in Jun 2025

8/10 Good

Tien

Liked: Cleanliness, amenities, property conditions & facilities
The room is nice, but the rest of the hotel is a bit empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hyatt Jeju, A Very Comfortable Stay

The Grand Hyatt in Jeju is a landmark and it's easy to see why with the massive Dream Tower dwarfing all other buildings in the vicinity. We were graciously offered a free monitor upgrade due to staying multiple nights. There were numerous restaurants in the hotel but we didn't try any, since there were countless options in the surrounding blocks. Again there is a lot of shopping, which we did not take part in, but it was interesting to walk around. The outdoor pool was great and the kids absolutely loved it. The only downside is that both the indoor and outdoor pools get VERY busy as this is a very popular hotel, so we found the sweet spot with going around dinner time while other people are eating. Bonus points that we found out about a free shuttle back to the airport even though the Hyatt website says that you should take a taxi or the bus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julianne Monalisa

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Absolutely stunning hotel, food and services.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in a good location

Loved how spacious the room, lounge armchair was very comfortable. The room was very clean and the view was great. Service was almost close to perfect but they took a very long time to push the luggage trolley to my room. Not good when you’re in a rush
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, large rooms/bathrooms and attentive staff. We really enjoyed our stay. Will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is essentially a Las Vegas hotel in the middle of Jeju City. Basically everything you need is there. A buffet, bar, karaoke, clothes shopping mall, casino, japanese restaurant (rather pricey tbh) and I kid you not, a FULL SIZE 7-Eleven store INSIDE. The pools were a little smaller than I thought they'd be and the inside pool is slightly unimpressive. The spas looked great but I didn't have time to try them. Keep in mind, getting around Jeju Island is a bit of a hassle unless you take taxis and with those everything is about 15 minutes apart instead of 45 as buses take forever. There is a McD in front for a taste of home and a black pork restaurant behind for a Jeju delicacy. Need groceries or souvenirs? There's a Lotte Mart about a 10 minute walk south. The room was gigantic, floor to ceiling windows for a gorgeous view of the city or mountains. I was only irritated with the clientele from time to time, but for the price I feel like it can't be beat. For comparison, my hotel in Seoul was only $20 cheaper than this but wayyy less nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dong hwa

Stayed 1 night in Jun 2025

10/10 Excellent

erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet options for breakfast & evening cocktail were excellent, and it is totally worth it!!:)
Stayed 3 nights in Jun 2025

10/10 Excellent

Tae Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff. My room had an awesome view of the ocean and the airport where you can see planes land and take off! Highly recommended!
Stayed 1 night in Jun 2025