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JW Marriott Hotel Jakarta

5.0 star property

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Photo gallery for JW Marriott Hotel Jakarta

Lounge
City view
Outdoor pool, open 7:00 AM to 8 PM, pool umbrellas, sun loungers
Billiards
Reception

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Free WiFi

Explore the area

Map
Jalan DR Ide Anak Agung Gde Agung Kav, E.1.2 No1&2, Kawasan Mega Kuningan, Jakarta, Jakarta, 12950
  • Balai Sidang Jakarta Convention Center
    ‪3 min drive‬
  • Grand Indonesia
    ‪4 min drive‬
  • Gelora Bung Karno Stadium
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Kitchenette

37-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking, Kitchenette

  • 904 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, Kitchenette, City View (Executive Lounge Access - High Floor)

Presidential Suite, 2 Bedrooms, Kitchenette, City View (Executive Lounge Access - High Floor) | 2 bedrooms, premium bedding, down comforters, free minibar items

Presidential Suite, 2 Bedrooms, Kitchenette, City View (Executive Lounge Access - High Floor)

  • 2260 sq ft
  • City view
  • Sleeps 4
  • 3 King Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

City view

Executive Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

2 bedrooms, premium bedding, down comforters, free minibar items

Room, 1 King Bed, Non Smoking, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

2 bedrooms, premium bedding, down comforters, free minibar items

Room, 2 Queen Beds, Non Smoking, City View

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

37-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Executive Level (JW Marriott Suite - High Floor)

Executive Suite, 1 King Bed, Executive Level (JW Marriott Suite - High Floor) | Living room | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed, Executive Level (JW Marriott Suite - High Floor)

  • 904 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View, Executive Level (Larger Suite - High Floor)

37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed, City View, Executive Level (Larger Suite - High Floor)

  • 1356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

JW Marriott Hotel Jakarta

5-star hotel in Kuningan
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
JW Marriott Hotel Jakarta offers 317 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alameda Spa & Health Club has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, JW Marriott Hotel Jakarta features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 17 meeting rooms, and limo/town car service. Event facilities measuring 31215 square feet (2900 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. A complimentary area shuttle within 1.00 km is available for guests. Onsite parking is available (surcharge).

JW Marriott Hotel Jakarta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Sailendra Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Asuka Japanese Dining - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pearl Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Blu Martini Bar & Lounge - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chaiholics - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Limo/town car service
  • Self parking on site (IDR 100,000 per day)
  • Valet parking on site (IDR 50,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; IDR 305,000 for adults and IDR 152,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Asuka Japanese Dining
  • Blu Martini Bar & Lounge
  • Chaiholics
  • Pearl Chinese Restaurant
  • Sailendra Restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 31,215 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 635250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 305000 for adults and IDR 152500 for children
  • Airport shuttle fee: IDR 506000 per vehicle (one-way, maximum occupancy 5)
  • Self parking fee: IDR 100000 per day
  • Valet parking fee: IDR 50000.00 per day
  • Rollaway bed fee: IDR 635250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Jakarta Marriott Hotel
JW Jakarta
JW Marriott Hotel Jakarta
JW Marriott Jakarta
Marriott Hotel Jakarta
Jakarta Marriott
Marriott Jakarta
Jw Marriott Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel
JW Marriott Hotel Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel Jakarta

JW Marriott Hotel Jakarta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 473 reviews
Rating 8 - Good. 157 out of 473 reviews
Rating 6 - Okay. 31 out of 473 reviews
Rating 4 - Poor. 9 out of 473 reviews
Rating 2 - Terrible. 9 out of 473 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wei Chong George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is slightly dated but i’m glad they changed their shower mixers into a single type. breakfast spread and variety is awesome!
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

In-room WiFi malfunction - totally unacceptable 5*

Upon my return to my hotel room after dinner outside on the first night, I found that there was serious connection issues with the in-room WiFi. None of my 3 devices worked on the in-room WiFi. The duty manager offered to place a mobile WiFi dongle in my room, to which I replied, "Are you crazy??! I have paid good money to stay at this 5* hotel; even 2-3 star hotels in developing countries have fully functioning strong WiFi signals in their bedrooms." They only offered to change my room upon my prompting, and even then they took such a long time to find me a bedroom that was in the same room-type as mine. Overall after a long hard day in Jakarta it is not a pleasant experience to be arguing and changing hotel rooms past 10pm at night!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Hong, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food
Stayed 2 nights in Feb 2025

10/10 Excellent

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kasi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing stay
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Shyamala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this luxurious stay. The restaurant and concierge staff are very helpful. The buffet breakfast was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hoong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anuj

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good option for a hotel in Kuningan

Great hotel to stay at mega Kuningan, with a nice Indian restaurant as well
Stayed 4 nights in Oct 2024

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best always
Stayed 3 nights in Nov 2024

10/10 Excellent

JIWON

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Oliver

Stayed 3 nights in Aug 2024

6/10 Okay

Eiko

Stayed 3 nights in Aug 2024

10/10 Excellent

Chirag

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are most helpful and professional, always ready to assist.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Stayed 2 nights in May 2024

8/10 Good

Tun

Stayed 10 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Kwong Tak

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2024

10/10 Excellent

Nur Hasimah Binti

Stayed 3 nights in Dec 2023

10/10 Excellent

HyungSub

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is little aged but well maintained. The room clean and tidy.
Stayed 5 nights in Dec 2023

10/10 Excellent

Guanghui

Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Nice hotel. Good security and caring staff. Location is good and executive lounge is well worth the money. The bar is too expensive but that's the only downside
Stayed 7 nights in Nov 2023

8/10 Good

Theodore

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good location Great service Club Lounge facilities great
Stayed 5 nights in Aug 2023