Crocs Resort & Casino

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Dates

August 2025

September 2025

Outdoor pool, pool umbrellas, sun loungers

Luxury Condo | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Balcony, Ocean View | Balcony view

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Pool
24/7 front desk
Breakfast available
Gym

includes taxes & fees

Sep 3 - Sep 4

Explore the area

800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101

Jacó Beach
‪6 min drive‬
Herradura Beach
‪13 min drive‬
Marina Los Sueños
‪14 min drive‬
Tambor (TMU)

Room options

Junior Suite, 1 King Bed, Ocean View

Ocean view
Sleeps 2
1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View

Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Ocean View

Excellent

Ocean view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Very good

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Mountain View

Mountain view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Mountain View

Mountain view
Sleeps 2
1 King Bed

Condo, 1 Bedroom

1 bedroom
Sleeps 3
1 King Bed

Condo, 2 Bedrooms

1 bedroom
Sleeps 7
2 King Beds

Room, 1 King Bed (Limited View)

Exceptional

Partial ocean view
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds (Limited View)

Partial ocean view
Sleeps 4
2 Queen Beds

Similar properties

4 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Spa
Pet friendly
Kids pool

About this property

Crocs Resort & Casino

4.5-star Jacó hotel close to Jacó Beach

Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.

Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

In addition to a full-service spa, Crocs Resort & Casino features a waterslide and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1377 square feet (128 square meters) include a conference center. This luxury hotel also offers a casino, a fitness center, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Crocs Resort & Casino is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.

Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.

El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Zarpe
Game On Sports Bar
La Stanza
Liquidity
Los Cuates

Things to do

60 slot machines
7 gaming tables
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (17,222 square feet of space)
Ecotours
Full-service spa
Gym
Outdoor pool
Shopping
Sportsbook
TV in common areas
Waterslide

Family friendly

Fenced pool
Free rollaway/extra bed
In-room crib
Outdoor pool
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
Conference center (1,377 square feet of space)

Outdoors

Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

17 floors
Ballroom
Banquet hall
Built in 2015
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Day bed
Down comforter
Free crib
Free rollaway/extra bed
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels
iPod dock

Food and drink

Limited room service

Air conditioning
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Croc's Resort and Casino

Crocs Resort & Casino Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Rogelio

May 28, 2025

Good

Stayed 1 night in May 2025

10/10 Excellent

Jeanie

May 27, 2025

Stayed 4 nights in May 2025

10/10 Excellent

Robert

May 24, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Ladarryl

May 18, 2025

Besutiful

Stayed 4 nights in May 2025

10/10 Excellent

Joel

May 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family

May 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach and area around the hotel is gorgeous. Manglar next door was amazing for dinner but the Mexican in the hotel and pool food was perfect! Casino is pretty and quaint, u can walk to Jaco town but transportation is so easy! Clean room nice people. Enjoyed it

Stayed 4 nights in May 2025

10/10 Excellent

Allison

Traveled with partner

May 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great

Stayed 4 nights in May 2025

10/10 Excellent

Robert, Mentor

Traveled with group

May 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and helpful. Indera was exceptional with her knowledge of the different excursions. She was most helpful. Thanks to all of them for a great vacation.

Stayed 7 nights in May 2025

8/10 Good

Zoltan

May 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

10/10 Excellent

Katia

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Hotel! from start to finish, everything was amazing. The amenities are top notch, and the staff from the manager to the receptionist to housekeeping were all incredibly kind, supportive, and welcoming. The entire property was spotless and well maintained, and the food was absolutely delicious. The hotel is very safe and secure,

Stayed 1 night in Apr 2025

10/10 Excellent

Katia

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

I recently had the pleasure of staying at Hotel Crocs 3 nights and it was truly an outstanding experience. The property is exceptionally neat, smooth, and well maintained, creating a relaxing and elegant atmosphere throughout. What impressed me the most was the remarkable service provided by every member of the staff. From the warm and efficient reception team, the welcoming lobby personnel, the attentive room service staff, to the servers at the restaurants — including the beach and poolside venues — every interaction was handled with genuine care and professionalism. The consistency of excellent service across all departments is rare and highly commendable. A special touch that made my stay even more memorable was the thoughtful amenity of a bottle of champagne. It’s clear that the team at Crocs anticipates guests’ needs and takes extra steps to create a personalized and exceptional experience. I can confidently say this is the best customer service I have ever encountered among Costa Rican hotels. Every detail reflects a commitment to excellence, and it made my stay not only enjoyable but unforgettable, I also extended one more night, It’s allowed me to work remotely from the Hotel good internet service. Thank you to the entire Crocs team for setting such a high standard. I look forward to returning soon!

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael, Saint Hubert

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was our 20 year wedding anniversary and we arranged an event on property which went amazing due the staff, Ana in sales, Vanessa, Maria, Brian, Rodrigo from food and beverages, Irene at the reception and manager Sumbu. Thank you.

Stayed 2 nights in Apr 2025

8/10 Good

Justin

Apr 20, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 8 nights in Apr 2025

2/10 Terrible

rahul

Apr 19, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than I expected, perfect location. Too many riptides on the beachfront. Best to go 1.5 miles by foot more south where they get surf lessons for the best swimming conditions.

Stayed 2 nights in Apr 2025

8/10 Good

LIN

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Apr 16, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was amazing. We loved it!

Stayed 4 nights in Mar 2025

6/10 Okay

Charles, Naples

Apr 11, 2025

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

8/10 Good

Jackie, Aberdeen

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

all good

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, linden

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great solo vacation here. Very quiet and the property was very well kept. Also enjoyed all of the food I ordered during my stay.

Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, we enjoyed staying there.

Stayed 3 nights in Mar 2025

4/10 Poor

Aubry

Traveled with family

Mar 25, 2025

Liked: Cleanliness

Stayed 1 night in Mar 2025

8/10 Good

Zyair

Mar 22, 2025

Stayed 2 nights in Mar 2025

Crocs Resort & Casino

Choose dates to view prices

Photo gallery for Crocs Resort & Casino

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

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About this property

Crocs Resort & Casino

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Crocs Resort & Casino Reviews

Reviews

Excellent

9.2/10

9.0/10

8.6/10

9.0/10

8.8/10

Reviews