4/10 Poor
Verified traveler
Jul 23, 2025
Liked: Cleanliness
Disliked: Room comfort
The general manager of the hotel was nice and smart and seemed to be trying to hold a lot of things together. He was helpful and tried to make things better. The electricity was not working consistently. The elevator was not working a lot of the time. The refrigerator didn't work for some of the time. The phone never worked. The air conditioner turned off when the electricity was off, making the room unbearably hot. No way to call down to the reception except climbing several flights of stairs. The wifi didn't work for a few days. There was noisy construction going on a lot. Cleaning only happened after asking many times. Often they would promise cleaning would come and then they would not send anyone. On a number of occasions, I had to ask repeatedly for toilet paper to be delivered, and nearly ran out of toilet paper. Cigarette ashes from a previous guest clogged the bathroom sink making it unusable, as it would not drain properly.
Verified traveler
Stayed 2 nights in Jul 2025