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Probably ok if you speak portugese otherwise difficult. Coukd not requsst laundy. Cooker brok3n ans no way to communicate..waited 2 hours to get in.

This hotel is great! We stayed there twice because of how much we enjoyed it. The people that work there are phenomenal, every single person that we interacted with was simply amazing; the porters and the front desk people are kind, friendly and always helpful. The localization is perfect, half block from Avenida Paulista, near the subway, lots of places to eat, a shopping mall, Masp museum, coffee places, etc. Paulista avenue closes on Sundays and Holidays so its great to just walk around. The room is comfortable, beautiful and very clean, the shower is excellent and the air conditioner helps a lot on days that are hot in Brazil. The shampoo, conditioner and liquid soap have a wonderful aroma (my favorite from the brand L' Occitane au Brésil) and I loved that complimentary havainas! The pre check-in was also very helpful, made everything faster when we got to the hotel. I would definitely stay there again when I visit Sao Paulo!

I think the hotel staff makes this property so special. Yes great location, great rooms but the staff makes it special. I don’t think I was told no the whole visit. If I could think of one negative it could the gym. The equipment could use an update but a Smart Fit was across the street which was a really good gym connected to a great mall.

Had a wonderful 2 night stay, some small issues with their face recognition technology

Un hotel orientado más a las personas que viajan por trabajo. Habitación espaciosa. Personal muy amable. Bien ubicado: cerca de dos centros comerciales.