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Sheraton Istanbul City Center

5.0 star property

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Photo gallery for Sheraton Istanbul City Center

Breakfast served, garden views
Lobby
Indoor pool
View from property
Breakfast served, garden views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
$141
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440
  • Place, Taksim Square
    ‪13 min walk‬
  • Place, Galata Tower
    ‪18 min walk‬
  • Place, Grand Bazaar
    ‪6 min drive‬
  • Airport, Istanbul (IST)
    ‪36 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed with Sofa bed

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

7.8 out of 10
Good
(14 reviews)
  • 285 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sheraton Istanbul City Center

5-star hotel in Taksim
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Istanbul City Center offers 254 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Sheraton Istanbul City Center features an indoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. This luxury hotel also offers a 24-hour fitness center, an arcade/game room, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in June 2023.

Sheraton Istanbul City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Nev'i Lokma - Overlooking the garden, this restaurant serves breakfast only.
The Legends Bar - This bar serves lunch and dinner. Open daily.
Istanbul Baking Company - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 8 per day)
  • Covered valet parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Istanbul Baking Company
  • Nev'i Lokma
  • The Legends Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per pet, per stay, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 90 per vehicle (maximum occupancy 3)
  • Covered self parking fee: EUR 8 per day
  • Covered valet parking fee: EUR 10 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day
  • Laundry fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 19152

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Sheraton Istanbul City Center Hotel
Sheraton Istanbul City Center Istanbul
Sheraton Istanbul City Center Hotel Istanbul

Reviews

Sheraton Istanbul City Center Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 362 out of 596 reviews
Rating 8 - Good. 134 out of 596 reviews
Rating 6 - Okay. 46 out of 596 reviews
Rating 4 - Poor. 19 out of 596 reviews
Rating 2 - Terrible. 35 out of 596 reviews

Reviews

2/10 Terrible

farhad

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was clean. The staff specially management were terrible and unprofessional. Maintenance issue it took 2 days to fix our toilet all because inexperienced management. Please don't even think of going there. Horrible experience
Stayed 5 nights in Jun 2025

10/10 Excellent

FARDEEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 8 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

2/10 Terrible

Hassan, Vancouver

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change my booking date. They refused and took my money. I couldn't make the trip but they didn’t refund me.
Stayed 9 nights in Jun 2025

10/10 Excellent

Edmundo Jordão da Silva Vargas, SAO PAULO

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Istanbul. Very good location, excellent service, and highly attentive staff. Spectacular breakfast, great bed and shower. The hotel has a very complete structure.
Stayed 4 nights in Jun 2025

10/10 Excellent

Barinder

Stayed 1 night in Jun 2025

10/10 Excellent

Julio

Stayed 2 nights in Jun 2025

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at this hotel. The staff were great - welcoming, friendly, and always willing to go the extra mile to help with any request or question. The room was clean, well-maintained, and very comfortable, providing a great place to relax after a long day. One of the highlights was the breakfast: a generous and varied spread with something for everyone, from fresh fruit and pastries to hot dishes cooked to perfection. Overall, a great experience and I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jun 2025

10/10 Excellent

Penrhyn

Traveled with partner
Liked: Amenities
Area unsavory
Stayed 4 nights in Jun 2025

6/10 Okay

Firoozeh

Traveled with family
Disliked: Cleanliness
Cleanness questionable! The bathroom floor was not clean, the toilet had leakage problem and the sink hot and cold handle was very hard to open and close. The view opened to a dump place, very noisy hallway due walls not being insulated enough.
Stayed 4 nights in May 2025

10/10 Excellent

May

Stayed 2 nights in May 2025

10/10 Excellent

Rupali

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendliness of the staff
Stayed 5 nights in May 2025

10/10 Excellent

Essa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

2/10 Terrible

Amar

Stayed 6 nights in Apr 2025

10/10 Excellent

Dotse Koffi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and location! The staff is so nice! Ask about Yucel, he was so kind and help us with anything details about how we should get around town. I will definitely stay here again.
Stayed 9 nights in Feb 2025

10/10 Excellent

Khalif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Coming from Canada. Great hotel and they even had consistent shuttle to get to Taksim Square. Very pleased with my stay.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

No metro station near hotel (nearest is Taksim), however, they provide shutter service to and fro hotel and near Taksim. Friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Bokeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It jas shuttle bus from hotel to Taksim square but you can use feom 10 am to 10 pm. No bus stop and metro near hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 4 nights in Jan 2025

2/10 Terrible

Pouya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights, and while the first night was fine, the second night was unacceptable. When I was about to sleep, I noticed that the bed sheet had blood stains on it. This was extremely disturbing and unhygienic. Such a lapse in cleanliness is unacceptable for any hotel. I expect better standards and immediate attention to this matter to ensure it doesn’t happen to other guests.
Stayed 2 nights in Jan 2025

8/10 Good

Sirichai

Liked: Cleanliness, staff & service, property conditions & facilities
Room size and bathroom is good. Noise from the traffic through the window despite of closed
Stayed 4 nights in Jan 2025

10/10 Excellent

Iman

Stayed 2 nights in Jan 2025

10/10 Excellent

Iman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2025