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Sheraton Istanbul City Center

5.0 star property

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View from property
Premium bedding, down comforters, minibar, in-room safe
Indoor pool
Executive Suite, 1 King Bed with Sofa bed | Living room | LED TV, books
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440
  • Taksim Square
    ‪13 min walk‬
  • Galata Tower
    ‪18 min walk‬
  • Grand Bazaar
    ‪6 min drive‬
  • Istanbul (IST)
    ‪36 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Executive Suite, 1 King Bed with Sofa bed

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Junior Suite, 1 King Bed with Sofa bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 285 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sheraton Istanbul City Center

5-star hotel in Taksim
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Istanbul City Center offers 254 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Sheraton Istanbul City Center features an indoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. This luxury hotel also offers a 24-hour fitness center, an arcade/game room, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in June 2023.

Sheraton Istanbul City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Nev'i Lokma - Overlooking the garden, this restaurant serves breakfast only.
The Legends Bar - This bar serves lunch and dinner. Open daily.
Istanbul Baking Company - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 8 per day)
  • Covered valet parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Istanbul Baking Company
  • Nev'i Lokma
  • The Legends Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per pet, per stay, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 90 per vehicle (maximum occupancy 3)
  • Covered self parking fee: EUR 8 per day
  • Covered valet parking fee: EUR 10 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day
  • Laundry fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 19152

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Sheraton Istanbul City Center Hotel
Sheraton Istanbul City Center Istanbul
Sheraton Istanbul City Center Hotel Istanbul

Sheraton Istanbul City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 545 reviews
Rating 8 - Good. 128 out of 545 reviews
Rating 6 - Okay. 42 out of 545 reviews
Rating 4 - Poor. 19 out of 545 reviews
Rating 2 - Terrible. 29 out of 545 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khalif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Coming from Canada. Great hotel and they even had consistent shuttle to get to Taksim Square. Very pleased with my stay.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

No metro station near hotel (nearest is Taksim), however, they provide shutter service to and fro hotel and near Taksim. Friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Bokeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It jas shuttle bus from hotel to Taksim square but you can use feom 10 am to 10 pm. No bus stop and metro near hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 4 nights in Jan 2025

2/10 Terrible

Pouya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights, and while the first night was fine, the second night was unacceptable. When I was about to sleep, I noticed that the bed sheet had blood stains on it. This was extremely disturbing and unhygienic. Such a lapse in cleanliness is unacceptable for any hotel. I expect better standards and immediate attention to this matter to ensure it doesn’t happen to other guests.
Stayed 2 nights in Jan 2025

8/10 Good

Sirichai

Liked: Cleanliness, staff & service, property conditions & facilities
Room size and bathroom is good. Noise from the traffic through the window despite of closed
Stayed 4 nights in Jan 2025

10/10 Excellent

Iman

Stayed 2 nights in Jan 2025

10/10 Excellent

Iman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Ruslan

Stayed 2 nights in Jan 2025

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

raje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Asif

Traveled with family
Liked: Cleanliness, staff & service, amenities
Too much traffic noise can be heard even in the high floor room. They need to have double glazed windows. This is below Sheraton standard.
Stayed 8 nights in Dec 2024

10/10 Excellent

Rajiv

Stayed 3 nights in Dec 2024

8/10 Good

DANIEL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Oct 2024

8/10 Good

Sirajul

Traveled with partner
Liked: Staff & service
The property is clean and tidy. There are not many dinning option near the hotel, although a 15 minute walk takes you to the centre where there are more option, be prepared to walk up steep hills. We did this mostly during the day, so not sure how safe it would be during the night as you need to walk through residential flats and locals shopping areas.
Stayed 6 nights in Oct 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near Taqsim!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, immaculate inside. The location around the hotel was not great and felt unsafe when walking around. The hotel do offer a free, hourley, shuttle to Taskim square which removes the requirement to walk around the area so I would not let this put you off staying there. The coffee shop is fantastic and all the staff there and the hotel were lovely and very accommodating and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

ashok kumar

Liked: Cleanliness, staff & service, property conditions & facilities
We visited this hotel at the end of August for a long weekend. The group was made up of 9 guests , when booking we opted for the half board option but was very disappointed after sitting down for our evening meal on the first night . The half board offers you a set meal which doesnot change , needless to say we only ate at the hotel that first evening . There were options on the menu but this came with a surcharge . I just felt this was not clear at time of booking.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liubomir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with alot of traffic just like eny other one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in process. Staff very friendly and accommodating.
Stayed 1 night in Aug 2024

2/10 Terrible

Abdulrahman

Stayed 2 nights in Aug 2024