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SOWELL RÉSIDENCES New Chastillon

Property class: 4

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Photo gallery for SOWELL RÉSIDENCES New Chastillon

A person relaxing by a pool with a stone wall backdrop.
A balcony with a table, a white teapot, and a cup.
A buffet with various food items including bread, pastries, and desserts.
A hotel with multiple floors, a ski lift in the background, and snow-covered mountains.
A modern hotel room with a large bed, a desk with two chairs, a TV on the wall, and a sliding glass door leading to a balcony with a view of trees.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Bar

Explore the area

View in a map
Centre Station, Isola, Alpes-Maritimes, 06420
  • Place, Isola 2000
    ‪1 min walk‬
  • Place, Front de Neige Ski Lift
    ‪2 min walk‬
  • Place, Belvedere
    ‪5 min walk‬

Room options

View all photos for Family Apartment, 1 Bedroom, Balcony

A modern room with a sofa, a dining table with breakfast items, a view of snowy mountains through large windows, and a painting on the wall.

Family Apartment, 1 Bedroom, Balcony

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Comfort Apartment, 1 Bedroom

A modern, compact living space with a kitchenette, a dining area, and a seating area with a sofa and chairs.

Comfort Apartment, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Studio, Balcony

A compact room with a bed, a small kitchenette, and a dining area.

Classic Studio, Balcony

  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Economy Studio

A hotel room with a bed, a small kitchenette, a TV mounted on the wall, and a wooden bench.

Economy Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Studio Suite

A room with a bunk bed and a separate bed with white bedding.

Economy Studio Suite

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Basic Studio, Balcony

A modern hotel room with a large bed, a desk with two chairs, a TV on the wall, and a sliding glass door leading to a balcony with a view of trees.

Basic Studio, Balcony

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Studio, Balcony

A room with a bunk bed, a single bed, a radiator, and a painting on the wall.

Family Studio, Balcony

  • Mountain view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

View all photos for Apartment 2 rooms 4 people with balcony

In-room safe, WiFi (free)

Apartment 2 rooms 4 people with balcony

  • 430 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Apartment 2 Rooms for 6 persons

In-room safe, WiFi (free)

Apartment 2 Rooms for 6 persons

  • 430 sq ft
  • Sleeps 6
  • 4 Twin Beds
  • Free WiFi

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About this property

SOWELL RÉSIDENCES New Chastillon

4-star Isola residence steps from Isola 2000
Ski into SOWELL RÉSIDENCES New Chastillon, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a sauna. Housekeeping is not available.
SOWELL RÉSIDENCES New Chastillon offers 75 accommodations with safes and hair dryers. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the snow, enjoy a swim in the indoor swimming pool or use the residence's other facilities, which include a sauna. At the end of the day, order après-ski drinks at the residence's bar.

Public areas are equipped with complimentary wireless Internet access.

SOWELL RÉSIDENCES New Chastillon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping provided
  • Safe
  • Safe at front desk

Location highlights

  • In a regional park
  • In the mountains

Things to do

  • Downhill skiing
  • Hiking/biking trails
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 75 units

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Facilities fee: EUR 10 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola

SOWELL RÉSIDENCES New Chastillon Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 53 out of 225 reviews
Rating 8 - Good. 86 out of 225 reviews
Rating 6 - Okay. 42 out of 225 reviews
Rating 4 - Poor. 26 out of 225 reviews
Rating 2 - Terrible. 18 out of 225 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Katheryne

Liked: Cleanliness, amenities, communication
Friendly staff Clean room Great location Pool & sauna availability
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, amenities, communication
Very nice room and services
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, communication
Very clean and well kept
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Martin Alejandro

Liked: Cleanliness
Check-in and check-out timing.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

davina

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great spot in Isola. With a ski locker room on-site, you are in the perfect location to get straight onto the piste, and to the ski lessons. The staff were friendly and helpful. We had a studio for 3 people. It was compact, but it had everything you need, and is one of the better hotels I've stayed in at Isola. Tip: the hotel provides dish sponge, disinfectant and cloth, but bring your own tea towels and washing up liquid.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Stayed 4 nights in Jul 2024
Verified review

4/10 Poor

Martin Alejandro

Not cleaning the room on the whole week, not extra towels. Just not as expected according the price
Stayed 5 nights in Feb 2026
Verified review

4/10 Poor

ron

Disliked: Communication
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

andreas

Liked: Cleanliness, check-in, communication, listing accuracy
bra skidåkning.lite folk i backarna. mycket snö. allt öppet. bra kök lagade mat hemma.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

emmanuel

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel tres bien situé sur les pistes, large parking, chambre spacieuse et tres propre, pdj de qualité
Stayed 1 night in Apr 2026
Verified review

8/10 Good

CLAUDE

Liked: Cleanliness, check-in, communication, listing accuracy
PDJ copieux
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, communication, listing accuracy
Bon hôtel au pied des pistes, personnel aimable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, amenities, communication
La chambre et la situation pres du départ du ski étaient bien
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ellen

Liked: Cleanliness, room comfort, communication
Bra lägenhet med väldigt bra läge.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, communication
Disliked: Room comfort
Literie très inconfortable et bruit de couloir important car la chambre est très mal insonorisé
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Florence

Liked: Cleanliness
Disliked: Amenities, communication
Une expérience unique mais plutôt négative. A l’arrivée dans la chambre d’hôtel, les lits ne sont pas fait (car ils fonctionnent comme ça). Sauf que c’est indiqué nulle part sur l’app. Ensuite le jour du départ, il faut défaire tous les lits et mettre le linge avec les serviettes dans la baignoire. Sans oublier qu’on doit aussi nettoyer la petit cuisine et sortir la poubelle. Bref aucun rapport avec un hôtel mais plutôt and BnB. Toutes les chambres donnent sur l’espace du petit déjeuner. Réveil obligatoire avec le bruits (surtout les enfants en bas âge qui sont mal éduqués, et il y en a). En dehors de ça, pour les points positifs : super petit déjeuner Très bon rapport qualité prix hors saison
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

David

Liked: Cleanliness, communication

Un peu déçu par l'hotel

L'hôtel est idéalement situé, le personnel attentif. Par contre la salle de restauration au centre des espaces de nuit est à mon avis une idée saugrenue. Cela génère un bruit de fond aux horaires des repas qui remonte dans les chambres ! De plus les aller et venues incessants dans les coursives n'est certainement pas très hygiénique pour les plateaux du petits-dejeuners situé à disposition en bas. Nota bene : le coût était exhorbitant pour un soit-disant 4*
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Sylvain

Liked: Cleanliness
Disliked: Room comfort

Des points à améliorer

Personnel très aimable et compétent. Petite surprise à l’arrivée: le supplément de 10 euros pour mon chien. Les chambres sont très mal isolées, on entend les voisins parler, les portes qui claquent… Le balcon n’était pas aménagé (aspect beton et pas de chaises pour s’asseoir) c’est dommage sachant que ces chambres sont plus chères. Les horaires de checkin et checkout ne sont pas très pratiques. Les serviettes ne nous ont été distribuées qu’à 19h. A part ca, la chambre était propre, le lit confortable. Mais je m’attendais à de meilleures prestations pour le prix et le fait que l’établissement ait 4 étoiles.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Laetitia

Liked: Cleanliness, room comfort, communication

bon séjour

RAS merci à Valentine et Naëlle pour leur gentillesse.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

bernard

Parfait pour un skieur forcené comme moi

Le parcours du combattant pour trouver le lieu Je connais la station depuis sa création et connaissais l'hôtel Chastillon où j'allais à l'époque. D'après le plan communiqué par Hotels.com la résidence se trouvait loin de cet hôtel et personne dans la station ne connaissait la résidence sous ce nom En fait il s'agit de l'hôtel rebaptisé mais il a mal vielli. Propreté moyenne des cheveux dans la baignoire et des taches sur la couette. Il ne fallait pas ouvrir le frigo qui était sale Le local à ski est peu pratique et sent ( pue) l'humidité. Par contre l'emplacement directement sur les pistes est de première qualité. Un lieu parfait pour skier avec la première remontée et rentrer après la fermeture de la dernière remontée mécanique.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Jean Charles

Liked: Cleanliness, room comfort, communication

Très bon séjour

Très bon séjour.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

François

Liked: Cleanliness, room comfort, communication

Très bon séjour pour se ressourcer en montagne.

Séjour de courte durée mais très agréable. Hôtel bien situé ,vue agréable. Logement parfait, propre équipement complet. Literie confortable. Accueil très convivial.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Très bon séjour

Très bon séjour. Résidence en bon état. Juste à revoir l'isolation de la porte de la chambre.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Winfried

Liked: Property conditions & facilities, communication
Very kind staff
Stayed 11 nights in Mar 2022
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place , awesome staff
Stayed 1 night in Apr 2022