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Lake Villa ( No Child Allowed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$379* Per night/room Oct 19 - Oct 20

Garden Villa ( No Child Allowed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Water Villa ( No Child Allowed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Banjaran Hotsprings Retreat features hot springs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 430 square feet (40 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. Complimentary covered self parking is available on site.

The Banjaran Hotsprings Retreat is a smoke-free property.

  • Library
  • Express check-in
  • Couples/private dining
  • Number of outdoor pools - 1
  • Free theme park shuttle
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2010
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 40
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 430
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 44
  • Number of buildings/towers - 31
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Room Amenities

The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Ceiling fan
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • DVD player
  • Slippers
  • Shower only
  • HDTV
  • Free WiFi
  • Down comforter
  • LCD TV
  • Bedsheets provided
  • Smart TV

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge.

The Pomelo - This restaurant serves breakfast, lunch, and dinner.

Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sky Bar - Onsite bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Number of hot springs - 3

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Hot springs on site
  • Golfing nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: MYR 150 per person (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

Minimum age for proof of COVID-19 vaccination requirement: 18

UnionPay

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Minimum guest age is 12

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are available for MYR 450 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 7 AM to 7 PM.

Hot springs access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Hotel Names

  • Banjaran
  • Banjaran Hotsprings
  • Banjaran Hotsprings Retreat
  • Banjaran Hotsprings Retreat Hotel
  • Banjaran Hotsprings Retreat Hotel Ipoh
  • Banjaran Hotsprings Retreat Ipoh
  • Banjaran Retreat
  • The Banjaran Hotsprings Retreat Hotel Ipoh
  • The Banjaran Hotsprings Retreat Ipoh
  • The Banjaran Hotsprings Retreat Hotel
  • The Banjaran Hotsprings Retreat Hotel Ipoh

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe

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