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Get an overview of this hotel
5-star Ipoh hotel in Ulu Kinta

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
Smoke-free property

Location

Located in Ulu Kinta, this luxury hotel is within 6 mi (10 km) of Kinta City Shopping Centre, Ipoh Parade, and Royal Perak Golf Club. Sultan Abdul Aziz Recreation Park and Perak Stadium are also within 6 mi (10 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 45 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Free WiFi and private yards are standard, as are LCD TVs with DVD players.

Languages Spoken

  • English

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The Banjaran Hotsprings Retreat

1 Persiaran Lagun Sunway 3, Ipoh, Perak 31150

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MYR 150 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Temperature checks are available to guests. <

Property is cleaned with disinfectant

Debit cards not accepted

UnionPay

Staffed front desk

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Temperature checks are available to guests

Service animals not allowed

Minimum guest age is 12

Caters to adults only

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are available for MYR 450.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 7 AM to 7 PM.

Hot springs access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Temperature checks are available to guests.

Hotel Names

  • Banjaran
  • Banjaran Hotsprings
  • Banjaran Hotsprings Retreat
  • Banjaran Hotsprings Retreat Hotel
  • Banjaran Hotsprings Retreat Hotel Ipoh
  • Banjaran Hotsprings Retreat Ipoh
  • Banjaran Retreat
  • The Banjaran Hotsprings Retreat Hotel Ipoh
  • The Banjaran Hotsprings Retreat Ipoh
  • The Banjaran Hotsprings Retreat Hotel
  • The Banjaran Hotsprings Retreat Hotel Ipoh

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

In addition to a full-service spa, The Banjaran Hotsprings Retreat features hot springs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 430 square feet (40 square meters) include a meeting room. This luxury hotel also offers a health club, a sauna, and spa services. Complimentary self parking is available on site.

The Banjaran Hotsprings Retreat is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Express check-in
  • Couples/private dining
  • Bar/lounge
  • Free theme park shuttle
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2010
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Health club
  • Smoke-free property
  • Swimming pool
  • Conference space size (meters) - 40
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 430
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 45
  • One meeting room
  • Number of buildings/towers - 31
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Room Amenities

The Banjaran Hotsprings Retreat offers 45 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Ceiling fan
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • DVD player
  • Slippers
  • Shower only
  • HDTV
  • Free WiFi
  • Down comforter
  • LCD TV
  • Rollaway/extra beds (surcharge)
  • Smart TV

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge.

The Pomelo - This restaurant serves breakfast, lunch, and dinner.

Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sky Bar - Onsite bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Number of hot springs - 3

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Hot springs on site
  • Golfing nearby
  • Yoga classes/instruction on site

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