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Get an overview of this hotel
5-star Ioannina hotel with restaurant

Popular property highlights

Breakfast included
Free WiFi
Restaurant
Outdoor pool
Business center

Location

This family-friendly Ioannina hotel is located near the airport, within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Church of Agios Athanasios are also within 15 minutes.

Hotel Features

A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.

Room Amenities

All 216 soundproofed rooms feature free WiFi and minibars. Thoughtful touches include bathrobes and slippers, and guests will also find refrigerators and TVs.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 16

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.

Property is cleaned with disinfectant

One child stays free

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property Registry Number - 0622K015A0151001

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Hotel Names

  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Hotel Ioannina
  • Mitsis Grand Serai Congress Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa
  • Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel
  • Grand Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel Ioannina

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from July 01 to December 20:

  • Business center
  • Fitness facilities
  • Spa

Property Features

In addition to a full-service spa, Grand Serai Congress & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 549 square feet (51 square meters) include conference space. This luxury hotel also offers multilingual staff, a garden, and concierge services.

Grand Serai Congress & Spa is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Conference space size (meters) - 51
  • Spa services on site
  • Hair salon
  • Offsite parking reservations required
  • Concierge services
  • Conference space size (feet) - 549
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 216
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 6
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Room Amenities

Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Parking (limited spaces) , Offsite parking reservations required

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.

Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Grand Serai Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Steam room in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Hotel Reviews

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