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Essential by Dorint Interlaken

3.0 star property

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Photo gallery for Essential by Dorint Interlaken

Superior Apartment (no A/C) - Annex Building | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi
Reception
Food and drink
Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi
Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
$440
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Mystery Rooms
    ‪3 min walk‬
  • Hoeheweg
    ‪6 min walk‬
  • Interlaken Casino
    ‪13 min walk‬
  • Bern (BRN-Belp)
    ‪44 min drive‬

Room options

View all photos for Essential Zimmer 14 m²

Essential Zimmer 14 m² | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Essential Zimmer 14 m²

8.2 out of 10
Very good
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite with 2 Terraces

Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Junior Suite with 2 Terraces

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment (no A/C) - Annex Building

Comfort Apartment (no A/C) - Annex Building | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Comfort Apartment (no A/C) - Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Superior Apartment (no A/C) - Annex Building

Superior Apartment (no A/C) - Annex Building | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Superior Apartment (no A/C) - Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Essential Apartment (no A/C) - Annex Building

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Junior Suite, Patio

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Zimmer 14 m²

Superior Zimmer 14 m² | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Superior Zimmer 14 m²

8.8 out of 10
Excellent
(16 reviews)
  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Essential by Dorint Interlaken

3-star hotel in Central Interlaken
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Change of bedsheets is available on request.
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Essential by Dorint Interlaken features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

Essential by Dorint Interlaken is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 350 reviews
Rating 8 - Good. 60 out of 350 reviews
Rating 6 - Okay. 43 out of 350 reviews
Rating 4 - Poor. 8 out of 350 reviews
Rating 2 - Terrible. 5 out of 350 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alejandro, randolph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location, right there train station
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just an amazing stay comparable to any 5 star hotel
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Stayed 2 nights in May 2025

6/10 Okay

Sophie

Traveled with family
Liked: Cleanliness, amenities
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Traveled with family
Perfect apartment with everything needed. We really had comfortable stay..
Stayed 3 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , great staff, cleans and modern

Staff were great they helped with every request even got a nice little sweet treat on my birthday! The location is perfect. Would recommend as a base for Interlaken. Breakfast included too which helps! great stay
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Eric

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a new property that just opened a year ago. The building and furnishings are new so it’s very clean and modern. With it being new, there are a few things that I feel need improved. The owner on Google acknowledges along with staff the issues but unfortunately nothing has changed as of this review. The first - be very clear on your price and what room you reserve through Expedia. I had the pay at property option and after charging me the agreed upon rate coupled with a deposit, on checkout tried to claim I owed double that. Just make sure you are clear on pricing up front. Secondly, the Suites are nice, but there is no views, you’ll be in a center hive of the building with doors that open up just to see everyone else. Fortunately they have a privacy screen, but if you’re wanting a view, don’t book these, they’re not worth the price. The Interlaken West SBB train station is literally outside the building so that’s a bonus! All-in-all, I’d suggest maybe looking at more traditional hotels unless you’re just on business and do not care, just watch the charges and what room you expect/get.
Stayed 2 nights in May 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Tzishean, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location
Stayed 4 nights in Apr 2025

10/10 Excellent

Lyndsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room was very clean and spacious. The view was gorgeous. I loved the patio area.
Stayed 1 night in May 2025

10/10 Excellent

Shana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome stay, beautiful views, breakfast was amazing. The only small complaint was a/c barely works so room does get very warm. Had to leave doors open at night.
Stayed 4 nights in May 2025

10/10 Excellent

makrum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great team
Stayed 4 nights in May 2025

10/10 Excellent

JOHN, corona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit
Stayed 4 nights in May 2025

6/10 Okay

taminder

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the train station. Friendly staff and delicious breakfast served each morning
Stayed 3 nights in May 2025

8/10 Good

Shailen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooming cleaning was ok but some days didn't change towels. But there was no problem getting towels. Reception was excellent especially Janina. Hotel was literally on the platform of Interlaken West. Extremely convenient. Breakfast was superb. Bar staff were always helpful. Charging for tomato ketchup and May sachets circa £1.50 was ridiculous!!
Stayed 5 nights in Apr 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Criselda DeLeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to/from attractions in the surrounding areas.
Stayed 3 nights in Apr 2025

6/10 Okay

wei-wen

Good a little pricey
Stayed 1 night in Apr 2025

10/10 Excellent

Rajiv and

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Rajiv and

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Alisa

Stayed 3 nights in Apr 2025

10/10 Excellent

Manvindar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at. i willcome back and stay here again. Great friendly staff, excellent breakfast and you get off the train into the hotel lobby literally 20m. only thing, there was no iron in the room. the rest was 10 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmar Husain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Great hotel
Stayed 1 night in Apr 2025