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Stage 12 Hotel by Penz

4.0 star property

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Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
Front of property
Bar (on property)
View from property
Double or Twin Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
$194
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Economy Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

City Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Double Room (no view)

Double Room (no view) | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (no view)

Triple Room (no view) | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Stage 12 Hotel by Penz

4-star Innsbruck hotel, connected to a shopping center in Innsbruck City Centre
A fitness center, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stage 12 Hotel by Penz features a sauna and a fitness center. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Innsbruck hotel also offers a terrace, a vending machine, and multilingual staff.

Stage 12 Hotel by Penz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 874 reviews
Rating 8 - Good. 195 out of 874 reviews
Rating 6 - Okay. 45 out of 874 reviews
Rating 4 - Poor. 21 out of 874 reviews
Rating 2 - Terrible. 11 out of 874 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - location was perfect Checkin smooth and front desk staff helpful Room was spacious and clean but very dark Windows looked onto a nearby wall so made the room feel dreary - other family members looked over courtyard and had much more light Bar was nice although one server was unwelcoming
Stayed 3 nights in Aug 2025

6/10 Okay

Meg

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The location is perfect for access to shopping and all the sites. The room was average with few amenities for the price. The front desk staff, different people each time, keep me from recommending this property. Unwelcoming and unhelpful to us and to others we saw throughout our stay. The lack of any effort made on their part, despite being in a position of service, was disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay with an excellent location. The receptionist, Patrick Erdmann, was well-educated and took the time to explain many things to us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!!!
Stayed 1 night in Aug 2025

4/10 Poor

jacob

Traveled with family
Disliked: Staff & service
Let’s start with the good : front desk staff was helpful and accommodating, hotel is clean, fragrant , bar on site , nice steam room and sauna and has a great location to walk around and see the sights. The bad : the bed feels like sleeping on wood covered with a sheet , the location is LOUD at night after 11pm till about 4 am music on the streets and this was a Tuesday , Bell tower nearby rings early 6am , we have a service dog , after check in and showing documents to front desk I was accosted daily by the cleaning staff asking me if my dog was a medical dog, on my second day of my stay the I believe the cleaning management while walking near me said “ewwwww that is a dog , you know we don’t take animals here, why do you have a dog with you” I told her she needed to bring things up with the hotel management. I personally won’t be returning unfortunately
Stayed 2 nights in Aug 2025

10/10 Excellent

MARVIN

Liked: Amenities
Central location just below the mountain range
Stayed 4 nights in Jul 2025

10/10 Excellent

Aga

Stayed 1 night in Jul 2025

8/10 Good

Lindel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the midst of all the hustle and bustle. It’s very easy to walk to many good restaurants and the bus stop is very close. We enjoyed our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

FAHAD

Stayed 4 nights in Jul 2025

8/10 Good

Malorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip.

Great, centally-located hotel. Very helpful and accomodating front desk staff, particularly for early check-in.
Stayed 5 nights in Jul 2025

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay, right in the heart of Innsbruck! Easy location for taxis and buses. Not far from the train station. We had a room overlooking the plaza, it was very noisy at night and early morning, fortunately we had ear plugs! The view from the room was breathtaking!
View of the front of the hotel
View from the room
Closer look at the front of the hotel
Outdoor bar is very nice. Drinks are served with seasoned popcorn Try the Easy Lemon drink, refreshing!
Stayed 6 nights in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Freya

Stayed 2 nights in Jun 2025

10/10 Excellent

Brendon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel we our maps couldnt direct us to the hotel due to no car zones we called the hotel and the lady was very helpful to direct us into back of the hotel through parking lot great service
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
We could look out at the bust shopping street from our room..
Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was perfect for a one night stay in Innsbruck with our two young adult children. Great air conditioning too! Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

marcos Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay . Excellent location and perfect breakfast!! Amazing!
Stayed 2 nights in Jun 2025

4/10 Poor

WU HSIUNG

Liked: Cleanliness, amenities, property conditions & facilities
Periodic loud mechanical noises that can be heard in some rooms at night, and some rooms’ windows are blocked by building in front. Otherwise, a good hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Mehdi, Houston

Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025