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ibis Innsbruck

3.0 star property

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Reception
Standard Double Room, 1 Double Bed (Cosy) | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Parking available
  • Pet friendly
$143
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Sterzinger Strasse 1, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Place, Hofburg
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed (Cosy)

Standard Double Room, 1 Double Bed (Cosy) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed (Cosy)

8.6 out of 10
Excellent
(37 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis Innsbruck

3-star hotel in Innsbruck City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Innsbruck offers 75 accommodations with safes and hair dryers. Premium satellite television is provided.

Bathrooms include showers. This Innsbruck hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Parking is available onsite for a surcharge.

Ibis Innsbruck is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Onsite venue - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

Property is also known as

ibis Hotel Innsbruck
ibis Innsbruck
Innsbruck ibis
Accor Innsbruck Hauptbahnhof
Ibis Innsbruck Hauptbahnhof Hotel Innsbruck
ibis Innsbruck Hotel
Accor Innsbruck Hauptbahnhof
ibis Innsbruck Hotel
ibis Innsbruck Innsbruck
ibis Innsbruck Hotel Innsbruck

ibis Innsbruck Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 771 reviews
Rating 8 - Good. 349 out of 771 reviews
Rating 6 - Okay. 101 out of 771 reviews
Rating 4 - Poor. 19 out of 771 reviews
Rating 2 - Terrible. 10 out of 771 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the station is the best that can be said. But very rude staff who make you feel unwelcome even before you've fully checked in. I had a reservation for 2pm and showed the staff member my email confirmation. She told me to go away and that it was wrong! Probably my worst ever welcome in over 50 years of using hotels!
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was good/excellent to the price, but it was hard to find the entrance by car.
Stayed 1 night in Jul 2025

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I got there early, the staff who helped me to set up my check in process(12:30) was fine, it was the one who handed me the room key at 15:00 making me feel unwelcome. Sometimes you just know the body language of people even though you don’t understand what they were saying in their language. She was making a comment to the other hotel employee at another counter in by just moving the lips and the other lady was laughing. I think that was very rude.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Toya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room! Will book again!
Stayed 8 nights in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location next to the HbH in Innsbruck. Easy walk ti Altstadt
Stayed 1 night in Jun 2025

8/10 Good

Markus

Stayed 2 nights in Jun 2025

4/10 Poor

Linda

Liked: Property conditions & facilities
Disliked: Cleanliness
Bed linens had blood stains and shower appeared dirty. I have contacted the management to inform them of this housekeeping issue. They need to clean up their act, literally. The one thing good about it is if you have an early AM train, the hotel elevator connects directly to the train station.
Stayed 1 night in Jun 2025

8/10 Good

Romy

Liked: Cleanliness, property conditions & facilities
Clean room, plenty of space. Convenient location near main train station. Breakfast is ok, basic but good Convenient quick check out. Rooms only available after 3 pm
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel were so friendly helpful and polite it made our stay wonderful
Stayed 2 nights in Jun 2025

8/10 Good

nagendra

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Rooms size a bit on the budget side. No kettle or any tea coffee in rooms. But overall a good stay
Stayed 1 night in May 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city centre hotel, car parking a little hard to find but very secure underground car park. Lots of restaurants nearby.
Stayed 1 night in May 2025

10/10 Excellent

Iana

Stayed 2 nights in May 2025

8/10 Good

Jacqueline, Scarborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located
Stayed 2 nights in May 2025

8/10 Good

Faye, Hillpark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy transport links and clean tidy hotel
Stayed 1 night in Apr 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

The location is great since it is connected to the train station and is only a 10 walk to the city center. The staff was friendly. The rooms are basic and not very big. Overall, good hotel for a short stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra, Telluride

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is located in the central station. Very convenient if you have plans to catch a train or bus esp if you have luggages. The beds are comfy and the center is walkable. Very close to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Das barrierefreie Zimmer war das Beste von allen Hotelzimmern in
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 4 nights in Mar 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best located. Near everything.
Stayed 2 nights in Mar 2025

6/10 Okay

Franciscus, Spijkenisse

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom need to be renewed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Ski Holiday Option

Stayed 4 nights during a ski vacation. Couldn't ask for a better location - right across from the train station. In the morning just walk outside and catch one of the ski busses. Very clean and good security (card needed to enter after 6 and for elevator) If you're wiped after a long day then just fo across the street to the very well appointed supermarket in the lower level of the train The buffet breakfast is another great feature...nice mix of hot / cold Highly recommended
Stayed 4 nights in Feb 2025