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Quality Inn & Suites Indianapolis Northwest

2.5 star property

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Photo gallery for Quality Inn & Suites Indianapolis Northwest

Premium bedding, down comforters, desk, blackout drapes
Lobby
Free continental breakfast
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
5011 Lafayette Road, Indianapolis, IN, 46254
  • Place, Eagle Creek Park
    ‪2 min drive‬
  • Place, Indiana Convention Center
    ‪13 min drive‬
  • Place, Lucas Oil Stadium
    ‪15 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Indianapolis Northwest

Indianapolis hotel with free breakfast
Along with coffee/tea in a common area, this hotel has conference space and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a banquet hall are onsite.
Quality Inn & Suites Indianapolis Northwest offers 75 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered. Wireless Internet access is complimentary. Event facilities measuring 200 square feet (19 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 200 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Indianapolis
Quality Inn Indianapolis
Quality Inn & Suites Hotel
Quality Inn & Suites Indianapolis
Quality Inn & Suites Hotel Indianapolis

Quality Inn & Suites Indianapolis Northwest Reviews

Reviews

6.0
Rating 10 - Excellent. 74 out of 508 reviews
Rating 8 - Good. 109 out of 508 reviews
Rating 6 - Okay. 123 out of 508 reviews
Rating 4 - Poor. 98 out of 508 reviews
Rating 2 - Terrible. 104 out of 508 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon checking-in I was informed there was a problem with the cable srvice and so no television in the room. I was told there would be some sort of "adjustment" in my bill so will wait to see what that means.
Stayed 1 night in Sep 2025

8/10 Good

Jamese

Stayed 1 night in Aug 2025

2/10 Terrible

Shelly

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was awful had no hot water and they told us if we didn’t like it to check out and leave with no refund
Stayed 1 night in Sep 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
The outside looked super sketchy to the point I didn't feel safe staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a sense of the property being very limited on resources, cleaness, towels, toiletries, etc.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Property conditions & facilities, room comfort

Hotel needs improvements

When entering the room you could tell it had been cleaned (smells of eucalyptus and tee tree). Upon inspection there were also No bugs. Unfortunately the shower was non- operational and sometimes through my stay there were sounds of either children or other consumers stomping up and down hall way. I did tell hotel staff when checking out but received very little response other than thank you. I am two for two on chosing not so good hotels in Indiana.
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Suspicious that 3 police cars are parked in the parking lot in what appears to be a seedy part of town. Water was lukewarm. Grounds not well kept. Was clean and bed comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Meisha

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things in the room were falling apart, including the deadbolt on the door. There were some dirty stains on some of the lamp shades that looked like old food or something & the air conditioner didn't get that cold & was very loud. For a cheap hotel you get what you pay for I suppose
Stayed 2 nights in Aug 2025

2/10 Terrible

Ramon

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pashon

Traveled with family and small children
Disliked: Amenities
The bed had stains almost like poop or something i saw cigarette burns in the bed. Shower was not cleaned.we just made it work simply because we had no other options. But overall the people were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Solaman

Stayed 3 nights in Aug 2025

6/10 Okay

William, Louisville

Traveled with group
Disliked: Property conditions & facilities
It was in a rougher part of the city. The breakfast offered was sparse. It was under some kinda renovation.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an adequate stay, the front desk was fantastic, super friendly and helpful. It's an older hotel, The area is fine.Not great but fine. If you're looking for a safe place to stay for a few days or just a night, this works.
Stayed 2 nights in Jul 2025

6/10 Okay

Kent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was decent, but property is dated & not kept up well. There was a mini-fridge in room. Breakfast was limited with waffles, biscuits & gravy, bagels, coffee& juice. Eggs & ? was always empty & not resupplied even when requested. No elevator. The few restaurants in the area are hard to find.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive but clean.

This was a very inexpensive stay. Bed was comfortable. Floors were all smooth--no carpet, which is a bonus as far as cleanliness. The bathroom floor felt kind of sticky. The bathtub had gashes in the bottom of it--towels looked really skimpy--we opted to not even use it. Breakfast provided options--biscuits and gravy, waffles, but it was unattended and tables needed to be cleaned off and some supplies needed restocking. Desk clerk was friendly and attentive. It seems like the facility has been updated, and they have done a reasonable job.
Stayed 1 night in Jul 2025

4/10 Poor

Kiley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was not an actual breakfast, the toilet was barely attached, There was mouse poop on the bed, water pressure was not good at all, mold on the carpet, every bed and covers were stained yellow or had a red stain, moved the bed and there were dead bugs under them. Breakfast was VERY limited staff was friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

Jane

Traveled with pets
Disliked: Amenities
The pictures look great. In actuality, it was gross I checked for bed bugs, exposed the mattress which was yelow and red stained all over. Pillows all were grossly stained. Dirt on floor, in corners, in bathroom, sides of furniture, crusty stuff on the walls. Only a sheet and very light coverlet on bed. No blanket. Towels tiny and scarce. For had to be pounded shut. Weeds overgrown outside. Looks abandoned. I would not recommend this filthy hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross! Do NOT Stay Here!

The only thing in this 'hotel' that was slightly clean was the main lobby where you check in. The hallway was dimly lit and dirty. The door to my room was jammed and had to put your shoulder into it to make it open or close. The entire room was disgusting and nothing was clean except MAYBE the bed. Stains on the walls, floors, shower tub, lamp, chair, couch, etc. The paint was peeling in the bathroom and exposed the mold building up below it. There was also a floodlight outside my window that flooded my room with light so I couldn't sleep. The breakfast was pitiful, the choice was an apple, stale cereal, or microwave a nasty biscuit. Also, the room was dirty. Walls are disgusting. The only thing that was adequate about this room was the TV and I will not be staying here ever again. Water fountain in hallway had mold growing around it.
Stayed 1 night in Jul 2025

2/10 Terrible

Shivaranjan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Raymond

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Asther

No hotter during our stay
Stayed 2 nights in May 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness
Came up for the Indy 500. Saw a lot of fairly negative reviews. We were just there one night. Compared to the reviews I didn’t feel like it was that bad. It wasn’t the cleanest, kinda had some weird smells but nothing I couldn’t get over. 3 miles from IMS made it pretty convenient. We’ll probably be back again next year.
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place should’ve been shut down. It looked like an abandoned building with holes all in the parking lot. The grass was grown up all over the property. The bed sheets, comforter, towels, and floor were all dirty sticky and nasty. They only had 1/3 of a toilet paper roll in the bathroom. I had to go ask for some and was just handed 1 roll not even wrapped up. The mini fridge was on top of another mini fridge not plugged up. The shower water was ice cold and only got lukewarm after my husband then end of my shower. It was a total disappointment and only good for being close to the racetrack.
Stains or other on the comforter
2 mini fridges stacked up on each other 1 not plugged up
Stain or burn hole in sheets
Stayed 1 night in May 2025