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Homewood Suites by Hilton Indianapolis-Keystone Crossing

3.0 star property

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Photo gallery for Homewood Suites by Hilton Indianapolis-Keystone Crossing

BBQ/picnic area
Free daily full breakfast
32-inch plasma TV with cable channels, TV
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
$111
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2501 E 86th St, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪8 min walk‬
  • Place, Dave & Buster's
    ‪4 min drive‬
  • Place, Carmel Christkindlmarkt
    ‪9 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed) | Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Double Bed, Non-Smoking, Accessible

One Double Bed, Non-Smoking, Accessible | Egyptian cotton sheets, premium bedding, down comforters

One Double Bed, Non-Smoking, Accessible

  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Double Beds, Non-Smoking, Accessible

Egyptian cotton sheets, premium bedding, down comforters

Two Double Beds, Non-Smoking, Accessible

  • 570 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for One King Bed, Hearing Acc Suite, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters

One King Bed, Hearing Acc Suite, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters

Room, Accessible, Non Smoking

  • 474 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed) | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

8.6 out of 10
Excellent
(12 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Homewood Suites by Hilton Indianapolis-Keystone Crossing

3-star Indianapolis hotel with in-room kitchens
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers 116 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Indianapolis-Keystone Crossing features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 289 square feet (27 square meters) include conference space. An area shuttle within 5 mi and a shopping center shuttle are complimentary for guests. This business-friendly hotel also offers multilingual staff, a garden, and a picnic area. Complimentary self parking is available on site.

Homewood Suites by Hilton Indianapolis-Keystone Crossing is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 289 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crossing Indianapolis
Homewood Suites Hilton Crossing
Homewood Suites Hilton Crossing Hotel
Homewood Suites Hilton Crossing Hotel Indianapolis
Homewood Suites Hilton Indianapolis Crossing
Homewood Suites Hilton Indianapolis Crossing Hotel
Homewood Suites Indianapolis Crossing
Homewood Indianapolis
Homewood Suites Hilton Indianapolis Keystone Crossing Hotel
Homewood Suites Hilton Keystone Crossing Hotel
Homewood Suites Hilton Indianapolis Keystone Crossing
Homewood Suites Hilton Keystone Crossing
Homewood Suites by Hilton Indianapolis at the Crossing
Homewood Suites by Hilton Indianapolis Keystone Crossing
Homewood Suites by Hilton Indianapolis-Keystone Crossing Hotel

Homewood Suites by Hilton Indianapolis-Keystone Crossing Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 710 reviews
Rating 8 - Good. 199 out of 710 reviews
Rating 6 - Okay. 91 out of 710 reviews
Rating 4 - Poor. 63 out of 710 reviews
Rating 2 - Terrible. 55 out of 710 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one quick night. We arrived a bit early but were able to check in in order to get ready for an event starting at 4. So grateful. Seemed like a nice place. No complaints
Stayed 1 night in Aug 2025

4/10 Poor

Lori, Curtice

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was not available until nearly an hour after check-in time, we just had to sit in the parking lot because it was "20 minutes" "just 5 more minutes", etc. Then we found out after complaining that they were waiting on maintenence to fix a tub stopper that we didn't even need so they were lying the whole time about when it would be ready and that they were just finishing up cleaning. The initial 20 minute wait was actually over an hour. We needed to be checked in and leave for a show so that made us late. Then the digital key card didn't work and the room was not nice. They were worried about a tub stopper meanwhile there was a large hole in the bathroom wall! The bedroom doors didn't shut completely and all of the doors had paint drips on them and the handles. There was mold or something on the frame of a picture that was very gross. I don't recommended and would not stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Jo Ann

No elevator in the bldg that my room was in. Had to lug the suitcase up the stairs and I am a senior citizen. Also noisy people around me. Always slamming the doors. Only went down to the breakfast one time and no bacon. Found hairs in my supposed to be clean towels. The pillows were not supportive and the mattress was like it was worn out. In my daughter's room the pull out couch made her back hurt due to the super thin mattress offering no support. Do not think I will stay at one like this again.
Stayed 5 nights in Jul 2025

2/10 Terrible

Lory

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is beyond rude, we left behind a item and when we called as we was turning around and all of a sudden they had no idea about the item and they don’t have it at all. When we talked to the staff at the front desk they couldn’t talk without stuttering( which same one I checked in with so he doesn’t have a disability). Wouldn’t even look at us in the face. They acted very unprofessional.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Property conditions & facilities, room comfort

Nice place to stay with your pet

No elevators. I should have requested a lower level room. At 71, it was a struggle to get pet and bags all up to the second level. Was told it was recently remodeled. Interiors weren’t perfect but OK. Exteriors showed their age. All in all, we were ok with the property.
Stayed 2 nights in Jul 2025

8/10 Good

Faith

Liked: Amenities
The room was perfect for our needs Loved the kitchen Staying as long as we did helped with not having to have take out all the time
Stayed 5 nights in Jul 2025

6/10 Okay

Jong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jesse

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Stayed 1 night in Jun 2025

8/10 Good

Philip

Stayed 3 nights in Jun 2025

8/10 Good

Mariah

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was fine. The hotel is starting to look a litte run down. Clearly short staffed, difficult to get rooms serviced. Our room clearly had a humidity issue and felt damp and smelled a little like wet dog. We where there for a week ans i almost bought a room deoderizer
Stayed 6 nights in Jun 2025

10/10 Excellent

Frank E.

Stayed 1 night in Jun 2025

2/10 Terrible

Kanette

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived the television wasn't working and was told 3 different as of 10:42 p.m. that the problem was getting fixed. I also was told that no one here at the hotel had a working television only for me to walk outside and I see someone watching t.v. I don't like being lied to and this is an inconvenience.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness
Stayed 6 nights in May 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good , lobby space excellent Second door in unit not air tight so cigarette and pot smoke came in
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remind me of an apartment complex, but the rooms were in private hallways, like normal, Great area also
Stayed 1 night in May 2025

8/10 Good

Doris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice a year and property has been upgraded and nicely maintained
Stayed 1 night in May 2025

8/10 Good

Marcus Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

May Not Be Worth the Cost

The place itself seemed nice. A little strange as we only ever saw workers and no other guests at all for the duration of our stay. A few things were not so great with our actual room: holes in bathroom wall, no interior doors (bathroom) shut, fireplace is not in fact an amenity (you would have had to bring your own wood and get prior approval to use); non-working coffee maker.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ice

Very nice place, spacious rooms great for long stays. Front desk was amazing, cleaning lady barged in on my 2 hours before checkout, she was very nice but should wait until after checkout time. Outside gas fire pit had some issues and maintenance didn’t seem concerned to help us. Overall the experience was good and we would go back.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Amenities
The breakfast was one of the best I have ever had at. Hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice. The luggage carts all had flat tires making it hard to use. Our room was great, beds were comfortable and the entire facility felt clean! We had our Pup with us, which was not the original reservation but they accommodated him!
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Disliked: Amenities
Said I don’t have a room
Stayed 1 night in Apr 2025