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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Business center
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Reception
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
$112
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel in Downtown Indianapolis
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Indianapolis Downtown by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Holiday Inn Indianapolis Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Reviews

Holiday Inn Indianapolis Downtown by IHG Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

Reviews

8/10 Good

Jonathan

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hard pass on hotel…but good food attached

Food & people at the bar & grill were great, though oven was broken…as was the hot tub and our room key card reader. The concierge who was there most of the time we were there was very nice and helpful, but when we arrived the door to the hotel was locked and no one was at the desk for at least 15 minutes. (I found out they lock it in the evening because people gets too rowdy across the street so you have to use a back door in an alley behind the hotel to get in after hours) Another guest let me in eventually and I waited for someone to check us in, but the person who eventually showed up wasn’t clocked in so couldn’t help us and I waited some more. Then our key card wouldn’t work so we had to come down twice more to get new cards until someone came up with us and showed us how to finagle it to get it to work and said they’d send maintenance to replace it (never did). The upstairs hallway had no ac so was sweltering and our tub drain was 100% blocked and they never sent maintenance to fix it, I had to poke a hole through the hair clog to use the shower. The floors were also slimy and made our feet dirty. So yeah…lol, hard pass on staying here again. Location was decently close to all the arenas…but that meant you heard them all at night too.
Stayed 3 nights in Jul 2025

10/10 Excellent

De'Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Stayed 2 nights in Jul 2025

10/10 Excellent

Margima

Stayed 1 night in Jul 2025

10/10 Excellent

Anetha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived on July 18th we were greeted by one the most
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Stayed 2 nights in Jul 2025

6/10 Okay

Nyeisha

Stayed 2 nights in Jul 2025

10/10 Excellent

Aggie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was clean and nice i was sad the jacuzzi was closed. But everything else was 5 star
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, very friendly. Our room was great, a lot bigger than I was expecting for 2 adults and 2 children.
Stayed 6 nights in Jul 2025

6/10 Okay

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Had problem that was addressed to management about nosey room at 1:30 am. Very disappointed with situation. Manager did handle appropriately! Looking to have a reimbursement done as we did not sleep well that night. Also, the spa/hot tub was closed which was very disappointing. We were looking to take advantage Saturday night.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness
Nice rooms, great location if going to Lucas Oil Stadium, otherwise very inconvenient especially with all the construction. Not much around like restaurants, cars, etc. Kind of a desolate area
Stayed 2 nights in Jul 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities
Parking area clean & well lit. Landscape nice
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Traveled with family
Liked: Staff & service
Disliked: Amenities
Pool was too cold. Not easy to get in building. Had to walk through bar to parking lot. Would not recommend with kids.
Stayed 2 nights in Jul 2025

6/10 Okay

Melanie

Traveled with family
Liked: Cleanliness, staff & service
The beds were not very comfortable. Mattresses seemed old. Halls were very hot. Housekeeping left bags of garbage and laundry in the halls. Swimming pool was freezing cold. Staff was excellent!! All very kind and pleasant!!
Stayed 2 nights in Jul 2025

8/10 Good

BRAD

Stayed 3 nights in Jul 2025

8/10 Good

Gloria, Altamonte Springs

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I liked the room size
Stayed 3 nights in Jul 2025

10/10 Excellent

Treley

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accomodating.
Stayed 1 night in Jun 2025

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, check-in process was pretty slow. Nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, staff was very friendly and helpful.
Stayed 3 nights in Jun 2025