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I have stayed in this hotel 3 times this year & love staying here. It's located in the older part of Agadir, about 20mins from the beach. The staff are extremely friendly & helpful. I have gone solo & with a friend, having our own rooms & each time, was well looked after. It's an authentic Morrocan hotel built in 1975, a bit tired but clean & also safe to stay in. There's a few local restaurants near by & a great little cafe across the road, with excellent coffee. If you need information regarding tours, area etc, they will help you or inform you. I will definitely return again.

Good hotel, friendly staff. We picked it given its approximate location to town.

poor selection of breakfast showers were leaking water

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix

Unfortunately, our experience at the Pickalbatros Palais des Roses was extremely disappointing, especially as this was meant to be a special stay around my birthday. We paid for an ocean-view room but were initially given a pool-view room. Reception was unhelpful, and even transferring our luggage was unnecessarily delayed. The room had several issues, including soiled towels, no Wi-Fi and significant construction noise directly outside, including work around a lift shaft. We were eventually moved, but the replacement room had faulty air conditioning. What should have been a relaxing stay became a series of complaints and room changes. Most disappointing was how our concerns were handled. Some staff interactions felt rude and condescending rather than helpful. Eventually, the situation deteriorated to the point where we were effectively told to leave. We left at around 00:15 after only one full night, despite booking a longer stay. We then had to arrange alternative accommodation ourselves and pay an additional £26.34 in city tax. I understand that problems happen, but it is how they are handled that matters. The incorrect room, poor conditions, lack of Wi-Fi, construction noise, faulty air conditioning and poor complaint handling made the experience unacceptable. Based on our experience, I would not recommend this hotel.