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Get an overview of this hotel
5-star Huizhou hotel with 2 restaurants, connected to a shopping center

Popular property highlights

Free WiFi
Indoor pool
Business center
Laundry facilities
Smoke-free property

Location

This family-friendly Huizhou hotel is located in a regional park, within a 15-minute walk of Xinhu Park, Huizhou Science & Technology Museum, and Huizhou Culture & Art Center. Huizhou Sports Park and Huizhou Convention and Exhibition Center are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, 3 outdoor pools, and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 340 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests will appreciate conveniences like living rooms and coffee makers, while LCD TVs with digital channels and DVD players provide a bit of entertainment.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 136 for adults and CNY 68 for children (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Airport shuttle fee per child: CNY 1000.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Kids Club is open Friday from 2 PM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Schedule subject to change without notice.

In summer (July 15-August 31), the Kids Club is open Wednesday-Friday from 2-9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Closed Monday-Tuesday. Schedule subject to change without notice.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

One child stays free

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Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The seasonal pool will be open from May to November.

Pool access available from 8 AM to 10 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Huizhou Kempinski
  • Huizhou Kempinski Hotel
  • Kempinski Hotel Huizhou
  • Kempinski Huizhou
  • Kempinski Huizhou Hotel
  • Kempinski Hotel Huizhou Hotel
  • Kempinski Hotel Huizhou Huizhou
  • Kempinski Hotel Huizhou Hotel Huizhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from January 25 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Children's club
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Property Features

Kempinski Hotel Huizhou features a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 32906 square feet (3057 square meters) include a conference center. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Kempinski Hotel Huizhou is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Number of outdoor pools - 3
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Computer station
  • Swimming pool
  • Conference space size (meters) - 3057
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Conference center
  • Pool umbrellas
  • Total number of rooms - 340
  • Number of floors - 28
  • Number of buildings/towers - 61063
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Full-service spa
  • Conference space
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2011
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired Internet
  • Smoke-free property
  • Children's club (free)
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 32906
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Garage
  • Wedding services
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • DVD player

Room Amenities

Kempinski Hotel Huizhou offers 340 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and DVD players. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Huizhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Hair dryer (on request)
  • Digital TV service
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • MP3 docking station
  • iPod docking station
  • Rainfall showerhead
  • Number of living rooms
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

御龙轩中餐厅 - This restaurant serves lunch and dinner. Reservations are required.

四季西餐厅 - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open daily.

凯宾美食廊 - This delicatessen serves brunch and light fare. Happy hour is offered. Open daily.

大堂吧 - Overlooking the garden, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

  • Body treatments
  • Spa tub in spa
  • Minimum age to access spa is 6

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club, a spa tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Hotel Reviews

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