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Bed sheets had holes, the comforter was stained, and the mattress was stained. A cockroach got in the bed in the middle of the night, crawled on my wife’s head, and got between 2 pillows. The ice bucket contained a bunch of someone’s hairs or hair extensions. The room was very hot when we entered it. Staff gave us 2 complimentary bottles of water, which was a nice guesture.

This is our second time in two months staying at Hotel Alice and just like the first time, it was great! Staff is extremely friendly and helpful, the room clean and spacious and I love that they added the complimentary drink tickets and options for breakfast and lunch! The only thing I noticed again, just like the first time, is the hallway carpet needing some extra cleaning (lots of crumbs and sand/dirt). We will most definitely keep coming back!

The night we arrived the lock on the condo didn't work so we had to wait for security to let us in. Maintenance came the next day to fix the lock and said all was good. We realized the next day that the door wasn't locking at all. Maintenance came again and tried to fix it. It worked once and again we had to wait outside in 90 degree heat waiting to be let in. In the condo there was only 2 spoons and 1 fork for us to use, we had to go buy silverware. The kitchen floor was not cleaned well. Cigarette/cigar butts on the balcony and in the screened in porch. During actual check in the associates had little personality other than the Manager, she seemed concerned but admitted they do not get much funding to fix issues.

The layout was awesome. You walk in, powder room. Go up a few steps kitchen on left, dining room on right, go through to the living room and sliding door to the deck. Vaulted ceilings with fans. Go up one level to big tub and laundry with bedroom and full bathroom. Go up another level to a double bed with a full bathroom. Double louvered doirs to vaulted dining room.Then up one more level to 2 single beds. Huge space. With drop down bed in living room, could easily sleep 8-10.

The venue was beautiful and the breakfasts were delicious. The Innkeeper was friendly and helpful. A nice way to spend our anniversary.

The staff was excellent however, the building is old and outdated. The humidity inside the building was off the charts! The room smelled musty from the humidity and the carpet was wet for our whole two day stay due to the humidity. Again, staff 5 stars but the building was mid.