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Huaihua Vacation Packages

People there are amazing best help ever

This was a magical place to spend a few days. The room was superb and perfect for our needs and the location was idyllic high in the mountains. What made this stand out though was the superb Concierge who organised and booked all of our visits to the many attractions of the area. Transport, timings and tickets were all taken care of. It was like having your own travel agency. She was brilliant. Breakfast was fine but the restaurant was excellent and really good value. For a first time visitor to China it was a wonderful location.

The hotel is clean and so as the room. The staff specially crystal helped us a lot and send us airport transfer when we came. She’s very accommodating and nice she deserve a pay rise. The hotel is near the tianmen bus ride just around the corner. There’s also lots of restaurants near the area. Only 10 mins. Away to the airport. The breakfast has lots of choices and nice noodles.

AI control light switch is hard to use.

Great location staff was friendly

I had a pleasant stay overall. The staff were incredibly friendly and always willing to help. A special thanks to the boss lady and the lovely front desk girl who greeted me every morning with such warmth and sunshine-like positivity. The hotel was clean, well maintained, and the breakfast was very good. Everything felt organized and comfortable. The only issue was that the room I received looked nothing like the one shown in the booking photos. The advertised images featured a luxury suite with a large window, mountain views, and a spacious layout. The actual room was considerably smaller, located on the ground floor, and had no view whatsoever. I understand that photos can sometimes differ, but the difference was significant enough to be disappointing. Despite that, the wonderful staff and overall quality of the property made for a good experience.

Stunning Grand Hotel quality for a fraction of 5Star price. Just NOT to look for it on DiDi by name, only by address: Avatar Valley Grand Hotel is actually “ Zhangjiajie Country Garden Phoenix Hotel” We had luck with a friendly DiDi driver that helped us and called their local number to verify location. Breakfast buffet room looks like an Opera House. Swimming Pools are huge. Not crowded at all for the 1400 rooms available. Late August, maybe seeemed maybe 10% occupied. Amazingly helpful Staff with perfect English communication. Great onsite restaurant with traditional local and Western menu options.