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Quality Inn & Suites Houston Northwest - Cypress

2.5 star property

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Photo gallery for Quality Inn & Suites Houston Northwest - Cypress

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily self-serve breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
$78
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
13371 Fm 1960 Road W, Houston, TX, 77065
  • Place, Traders Village
    ‪3 min drive‬
  • Place, Berry Center
    ‪10 min drive‬
  • Place, Willowbrook Mall
    ‪11 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Houston Northwest - Cypress

Houston hotel with restaurant
This hotel features a restaurant, dry cleaning, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn & Suites Houston Northwest - Cypress offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This Houston hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Houston Northwest - Cypress has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.
Quality Inn & Suites Houston Northwest - Cypress has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Quality Inn & Suites Houston Northwest - Cypress Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 322 reviews
Rating 8 - Good. 63 out of 322 reviews
Rating 6 - Okay. 36 out of 322 reviews
Rating 4 - Poor. 36 out of 322 reviews
Rating 2 - Terrible. 40 out of 322 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rafael

Liked: Cleanliness, staff & service
The room was very clean and well kept. The Ice machine on the outside was out of order.
Stayed 1 night in Jul 2025

2/10 Terrible

Julia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a non smoking room the room they gave us reacked of cigarette smoke. The sheets appeared to not be fresh there was hair on sheets and pillow cases , the comforter was stained, the restroom smelled unclean.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was old you could feel the metal spring
Stayed 1 night in Jul 2025

2/10 Terrible

Renee

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to bang on the door to check-in, I rang the doorbell several times. I could see the worker on her phone in the lobby. The toilet leaked and the hair dryer did not work. The bed spread had cigarette burns all over, we were in a non smoking room. The pictures did not match the room.
Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No comfort

Bed is only springs no mattress. Dead roach appears the next morning.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this place had hidden charges not associated with the website and overall staff was horrible 100 dollar unlisted charge with 75 dollar charge on your card plus the room and the charge me for it even though I canceled in person after be notified at the front desk by a horrible staff and unclean lobby wound give 0 stars if i could please avoid at all cost they are scamming you out of your money
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs some improvememt

Within 2-3 days, I killed 3 roaches and a 4th got away. After that I didn’t see any more (during one week stay): There were a lot of rust stains in the bathtub, around the circular disc just under the faucet. I used a hand towel twice, then discovered what looked like someone had blown their nose in it. The sheets were clean, the bed was quite comfortable, and the floor and carpet were clean.
Stayed 8 nights in Jun 2025

4/10 Poor

Wade

Traveled with family
Disliked: Cleanliness, property conditions & facilities

You get what you pay for...

Pros: the a/c worked great The beds were comfortable Cons: the first room we were assigned reeked of weed. So badly we had to ask for another room immediately (my wife is pregnant and couldn't handle it). The new room had stains on the carpet, stains on the duvet covers, the bath tub was stained and grungy, the tv was barely viewable it was so fuzzy, no ice machines worked because, per the office, people used them too much, the outlets were so worn out our electronics couldn't stay plugged in, the toilet had to be flushed multiple times to flush...you get what you pay for. We will spring for better next time. We left a day early to avoid staying another night.
Stayed 3 nights in Jun 2025

8/10 Good

Peyton

Traveled with group
Liked: Cleanliness, amenities
.
Stayed 3 nights in Jun 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

April

Stayed 1 night in May 2025

6/10 Okay

Kristopher

Stayed 1 night in May 2025

2/10 Terrible

Leif

We did not stay here. The entire property has a shady feel. We did not feel safe enough to stay.
Stayed 1 night in May 2025

10/10 Excellent

Andre

Stayed 1 night in May 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable, nats were all over, baby roaches were in the bathroom.
Stayed 2 nights in May 2025

4/10 Poor

Jesus

Disliked: Cleanliness, property conditions & facilities

Bad experience.

From used towels on the wall to sketchy people smoking weed outside my room this was an overall bad experience. I'd love to get a refund but I havent even gotten my 75$ deposit back.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2025

2/10 Terrible

Jaida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was staying in had a leak and mold that I complained about on more then one occasion and no one came to fix it or transfer me into another room
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rolando

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The property is good overall, but I dont know if it has several long term people that stay there.. a couple of times people were sitting outside their rooms in camping chairs or just sitting outside their rooms
Stayed 2 nights in May 2025

10/10 Excellent

Jermaine, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access to area
Stayed 1 night in May 2025

4/10 Poor

Jonaiyah

Stayed 1 night in Mar 2025

6/10 Okay

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice experience
Stayed 1 night in May 2025

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I will be back, clean, and nice
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a very bad smell. There were sketchy people outside the rooms hanging out. Did not feel safe or comfortable at all. I cancelled my reservation and went next door.
Stayed 2 nights in Apr 2025