We had to wait over 30 minutes past our check in time to get to our room. The pool was cold, green, dirty, and no available towels. When asked for more towels, we were provided with small had towels. The door to the room had to be pushed very hard or kicked open due to being stuck every time in the upper corner. In the room: the chair was ripped, the shower tile was cracked, the toilet tilted forward when sitting on it, there was clothing from the last guest under the bed, the drawers in the cabinet wouldn’t stay closed, pillows were very flat, and the bed comforter was stained. The breakfast was lacking as well - the biscuits were hard as rocks and the napkins were thin, small cocktail napkins.