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The facility is under construction, as I was told, so the pool was not working. But full points to the staff; they were very helpful because we did not have a microwave or fridge in our room, so they provided them and tried their very best to make us comfortable. But I guess it will not be possible during busy holidays. Major red flag....I saw ROACHES behind the fridge!!!!

My stay at Hotel Contessa for my doctoral graduation was absolutely fantastic! The staff was exceptional—a special shout-out to Abass and Keisha for their helpful tips on getting around San Antonio and for making my stay so enjoyable. My room was beautiful, spacious, and very clean, and the hotel’s location was perfect. Everything was within walking distance, including great restaurants, shopping, and several historical sites. I truly enjoyed my experience at Hotel Contessa and would highly recommend it to anyone visiting San Antonio. You will definitely enjoy this fantastic hotel as much as I did!!

What an amazing place we sadly only could stay for one night but we are definitely coming back to stay for longer

Very nice place, we felt very safe and the staff is very accommodating and nice!

This hotel was on the quieter side of the riverwalk, and we splurged and opted for a Deluxe King room with a Balcony overlooking the water. The staff was helpful and even room service was fast. I loved it! I would recommend staying here.