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The Pearl Hội An

5.0 star property

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Photo gallery for The Pearl Hội An

Two Bedroom Executive | View from room
Creator video - submitted by Barefoot shoes
In-room safe, desk, laptop workspace, soundproofing
Breakfast, lunch and dinner served
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
$67
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
An Bang Beach, Hoi An Tay Ward, Hoi An, Da Nang, 564310
  • Place, Ha My Beach
    ‪17 min walk‬
  • Place, An Bang Beach
    ‪20 min walk‬
  • Place, My Khe Beach
    ‪28 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior King Garden View

Garden view

Superior King Garden View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Garden View

Garden view

Superior Twin Garden View

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Garden View

Garden view

Deluxe King Garden View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Ocean View

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Ocean View

Beach/ocean view

Deluxe Twin Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Ocean View

Beach/ocean view

Premier Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, soundproofing

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Deluxe

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe

Electric kettle, paper towels, dining tables

Two Bedroom Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • 786 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive

Electric kettle, paper towels, dining tables

Two Bedroom Executive

8.0 out of 10
Very good
(2 reviews)
  • 1668 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive Suite

40-inch TV with digital channels

Two Bedroom Executive Suite

  • 1270 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Premier Suite Ocean View

40-inch TV with digital channels

Two Bedroom Premier Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 2045 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe Suite

40-inch TV with digital channels

Three Bedroom Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1432 sq ft
  • 3 bedrooms
  • Resort view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Executive Suite

40-inch TV with digital channels

Three Bedroom Executive Suite

  • 1938 sq ft
  • 3 bedrooms
  • Resort view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Premier Suite

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Premier Suite

  • 2099 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Twin Garden View

Garden view

Deluxe Twin Garden View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Five-Bedroom Beach Front Villa with Private Pool

Beach/ocean view

Five-Bedroom Beach Front Villa with Private Pool

  • 3229 sq ft
  • 5 bedrooms
  • Sea view
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Superior King Garden View includes unlimited Jjimjilbang Spa

Garden view

Superior King Garden View includes unlimited Jjimjilbang Spa

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Garden View includes unlimited Jjimjilbang Spa

Garden view

Superior Twin Garden View includes unlimited Jjimjilbang Spa

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View includes unlimited Jjimjilbang Spa

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View includes unlimited Jjimjilbang Spa

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean View includes unlimited Jjimjilbang Spa

Beach/ocean view

Deluxe Twin Ocean View includes unlimited Jjimjilbang Spa

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Ocean View includes unlimited Jjimjilbang Spa

Beach/ocean view

Premier Ocean View includes unlimited Jjimjilbang Spa

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Ocean View includes unlimited Jjimjilbang Spa

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Garden View includes unlimited Jjimjilbang Spa

Garden view

Deluxe Twin Garden View includes unlimited Jjimjilbang Spa

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Garden View includes unlimited Jjimjilbang Spa

Deluxe King Garden View includes unlimited Jjimjilbang Spa | In-room safe, desk, laptop workspace, soundproofing

Deluxe King Garden View includes unlimited Jjimjilbang Spa

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 323881677

In-room safe, desk, laptop workspace, soundproofing

323881677

  • 538 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Deluxe includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe includes unlimited Jjimjilbang Spa

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe includes unlimited Jjimjilbang Spa

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Deluxe Suite includes unlimited Jjimjilbang Spa

40-inch TV with digital channels

Three Bedroom Deluxe Suite includes unlimited Jjimjilbang Spa

  • 1453 sq ft
  • 3 bedrooms
  • Resort view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Five-Bedroom Beach Front Villa includes unlimited Jjimjilbang Spa

Beach/ocean view

Five-Bedroom Beach Front Villa includes unlimited Jjimjilbang Spa

  • 3229 sq ft
  • 5 bedrooms
  • Sea view
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Two Bedroom Executive includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Executive includes unlimited Jjimjilbang Spa

  • Resort view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive Suite Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Executive Suite Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Premier Suite Ocean View includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Premier Suite Ocean View includes unlimited Jjimjilbang Spa

  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Executive Suite includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Executive Suite includes unlimited Jjimjilbang Spa

  • Resort view
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Three Bedroom Premier Suite includes unlimited Jjimjilbang Spa

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Premier Suite includes unlimited Jjimjilbang Spa

  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Five-Bedroom Garden View Villa with Private Pool

Beach/ocean view

Five-Bedroom Garden View Villa with Private Pool

  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Five-Bedroom Garden View Villa includes unlimited Jjimjilbang Spa

Beach/ocean view

Five-Bedroom Garden View Villa includes unlimited Jjimjilbang Spa

  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

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About this property

The Pearl Hội An

5-star Hoi An hotel close to An Bang Beach
At The Pearl Hội An, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.
The Pearl Hội An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, The Pearl Hội An features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite self parking is complimentary.

The Pearl Hội An has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Pearl Zone - This restaurant serves breakfast, lunch, and dinner.
Sea Breeze Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sea Breeze Pool Bar
  • The Pearl Zone

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Grocery/convenience store
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0306009497-001

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hội An Hotel
Citadines Pearl Hoi An
The Pearl Hội An Hoi An
The Pearl Hoi An Apartments
The Pearl Hội An Hotel Hoi An

The Pearl Hội An Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 153 out of 304 reviews
Rating 8 - Good. 86 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 8 out of 304 reviews
Rating 2 - Terrible. 10 out of 304 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kassandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort hotel! Staff are kind and always ready to help… the rooms are clean and massive, comfortable beds and sofas, wifi is free everywhere in the resort, food is top notch! I will be coming back with my family.
Stayed 5 nights in Oct 2025

6/10 Okay

Molly

Traveled with family
Disliked: Property conditions & facilities
The rooms were lovely, but the whole property needs a good water blast. Breakfast seemed to never be fresh and the blasting aircon was needed but surely there is an alternative to air blowing on your table. A basic place to stay with a decent pool for young kids - excellent service at the front desk and door. The massage and facial was terrible and the lady needed training, I could have got better in Hoi an on a side street. Whole thing just needs a "face lift".
Stayed 6 nights in Sep 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
Beds and linen were lovely. Cleaning staff in rooms did a terrific job. I came here to be in Vietnam and this property doesn’t offer that. Big pool, well maintained. Everyone is making an effort but it’s a huge property and it lacks an atmosphere. It’s the little things. Like charging for pool toys, breakfast in a massive space with no view. It’s an isolated location and down the road is this amazing Anh Bang Beach with a vibe to draw from but we were constantly spoken to in English not even a Vietnamese Thankyou. It’s a hard property to spend time in after being in Ancient Town but if you want a ‘western’ style experience and a big pool and a really comfortable bed then it’s terrific.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Pearl Hoi An! From the moment we arrived, the staff made us feel so welcome and went above and beyond to ensure our comfort. To our surprise, we were even upgraded to a spacious beach view apartment, which made our stay even more memorable. The room was modern, clean, and beautifully designed, with everything we needed for a relaxing visit. The facilities are top-notch, and the atmosphere is both peaceful and luxurious. We especially loved the attention to detail and the warm hospitality that made the whole experience feel so special. We would absolutely recommend The Pearl Hoi An to anyone visiting the area and can’t wait to return!
Stayed 8 nights in Aug 2025

8/10 Good

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool! Very big resort ! Breakfast lots of options OK
Stayed 6 nights in Jul 2025

10/10 Excellent

Lubomir

Stayed 9 nights in Aug 2025

10/10 Excellent

Robert, Quendon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked The rooms were spotless, spacious, and very comfortable with good storage, a free weekly-replenished minibar, and British plug sockets with USB ports in convenient places. Beds were excellent for a good night’s sleep, and daily housekeeping was always to a high standard. Staff were friendly and helpful throughout. I also really appreciated the complimentary laundry service – six items per room per day – which is something I’ve not come across before on a two-week stay and it made a big difference. Transport was straightforward: Grab taxis were cheap and reliable (around £3 for a 6-seater to the old town), and the walk to An Bang beach with its restaurants and bars was easy. ATMs were everywhere, and with the right card (I used TSB and Monzo) there were no extra charges, which worked far better than bringing too much cash. ⸻ What was unique The free daily laundry allowance was a real standout – it’s rare to find that in a hotel stay of this length and it added real convenience. Having British sockets already fitted was another unexpected bonus, removing the need for adapters. The combination of free minibar, high-quality room cleaning, and consistently comfortable beds made the whole experience very easy and stress-free.
Stayed 15 nights in Aug 2025

6/10 Okay

Lisa

An Ok hotel

An ok hotel. It could do with a refresh as my room had dirty marks across the walls and was I desperate need of some paint. The balcony railings were rusty and were too small to sit out on. The reception staff often struggle to communicate in English, meaning that things often needed to be explained over and over again. Mall doesn’t exist as it is numerous empty units. A bit hotel but it has no soul.
Stayed 10 nights in Aug 2025

10/10 Excellent

Bridget

Stayed 11 nights in Aug 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort and a good price. You can get food, massages etc at the small village either via the beach or road.
Stayed 5 nights in May 2025

8/10 Good

C L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and clean rooms (two bedroom family executive suite) with cleaners everyday along with 6 items of clothing available for washing free of charge every day. The pool was warm and spacious. The only downside was the bar which closed prior to the advertised 10pm on a number of occasions. Would recommend to any family visiting Hoi An.
Stayed 10 nights in Aug 2025

10/10 Excellent

Melanie, Matarangi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place to relax. Great pool. Breakfast has plenty of options. It is a ten minute drive to Hoi An old town. The staff are friendly and helpful. Perfect for families.
Stayed 5 nights in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Had amazing time in this resort so far one of my favorite places Vietnam you owe me nothing I came I enjoyed and I left with joy
Stayed 4 nights in Jul 2025

10/10 Excellent

Kerry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is awesome great for kids. The buffet breakfast was great but no aircon and very boring atmosphere. Staff very friendly and nothing was too much trouble. Enjoyed our stay
Stayed 11 nights in Jul 2025

6/10 Okay

Barry

Disliked: Staff & service, amenities, property conditions & facilities
Overall experience was not great. Lack of communication and information from staff was very poor. Housekeeping staff were good. Room we booked was a premium ocean view. Hardly could see the ocean from our room was actually looking over the resort. Very misleading. Overall disappointed with our stay
Stayed 5 nights in Jul 2025

6/10 Okay

Gary, diggers rest

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only thing what was 4 star was the front deck staff and security and door men the rest of the resort was tried in need of a upgrade nothing like the brochure the mall was deserted and abandoned the hotel restaurant was over priced Aussie tourists beware spent 10 days there
Stayed 10 nights in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and staff were friendly. Nice amenities and spa was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Great pool. Great place for kids
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very good. Staff were great, no complaints whatsoever. Food quality could have been better. Room/ apartment was great.
Stayed 5 nights in Jul 2025

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

8/10 Good

Nathan

Stayed 10 nights in Jul 2025

10/10 Excellent

j jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families. Quiet, clean, friendly staff
Stayed 7 nights in Jul 2025

8/10 Good

Tanja

Stayed 2 nights in Jul 2025

6/10 Okay

Clairisse

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very hard to converse with Customer Service, Google translate had to be used. room was cleaned / tidied daily ...cups and glasses were washed and left on sink ( no new ones given) breakfast buffet was a nightmare ..yes it was included in the price however at least 300 people each morning in a huge hall with limited air-conditioning was not very pleasant, not to mention hands touching food and putting things back. You were lucky to find a table...if you did.. you had to walkthe length of the hall to get to the one food area. We had a two bedroom apartment with a balcony ..however only one person could stand on the balcony at one time...a lot of vacant shops within the hotel made it look dated and rundown. Pool was nice but you could never get a sun lounge as there was not enough for the amount of people staying at the resort. The pool bar was badly managed and we waited 45 minutes for two cocktails ...after approaching the staff for our order ...we received a very substandard cocktail .. that you could not taste the alcohol ..not enjoyable. Would not recommend.. and wouldn't stay again... After ten days there Idefinitely would not consider this hotel 5 star as its rating suggests. I would not stay here again.
Stayed 9 nights in Jul 2025