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Get an overview of this hotel
4-star hotel in Hoi An City Centre

Popular property highlights

Free valet parking
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Location

Located in Hoi An City Centre, this spa hotel is within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Hoi An Cloth Market and Hoi An Market are also within 1 mi (2 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.

Room Amenities

All 46 rooms boast deep soaking tubs and offer free WiFi and balconies. Sitting areas and minibars are standard, as are LED TVs with cable channels.

Languages Spoken

  • English

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Hoi An Garden Palace & Spa

311 Cua Dai Street, Hoi An, Quang Nam

Terrace Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Triple Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Palace Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 230000 for adults and VND 115000 for children (approximately)
  • Airport shuttle fee: VND 455000 per vehicle (one way)
  • Rollaway bed fee: VND 580000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 580000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Hotel Names

  • Hoi Garden Palace Hotel Hoi An
  • Hoi Garden Palace Hotel
  • Hoi Garden Palace Hoi An
  • Hoi Garden Palace
  • Hoi An Garden & Spa Hoi An
  • Hoi An Garden Palace & Spa Hotel
  • Hoi An Garden Palace & Spa Hoi An
  • Hoi An Garden Palace & Spa Hotel Hoi An

Hotel Amenities

Property Features

In addition to an outdoor pool, Hoi An Garden Palace & Spa provides a sauna, a fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hoi An Garden Palace & Spa has designated areas for smoking.

  • Barbecue grill(s)
  • Couples/private dining
  • Bar/lounge
  • Free shopping center shuttle
  • Designated smoking areas (fines apply)
  • Elevator
  • Fitness facilities
  • Train station drop-off (surcharge)
  • Free beach shuttle
  • 24-hour front desk
  • Beach umbrellas
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2015
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free valet parking
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Airport transportation
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 46
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Hoi An Garden Palace & Spa offers 46 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Raised toilet seat

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Hoi An Garden Palace & Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Scooter/moped rentals nearby

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