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Istay Inn Saigon

3.0 star property

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Deluxe Double Room, Balcony, Park View | 1 bedroom, desk, free WiFi
Lobby sitting area
Deluxe Double Room, Balcony, Park View | Balcony
Lobby
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
118 Le Lai, Ben Thanh Ward, District 1, Ho Chi Minh City
  • Pham Ngu Lao Street
    ‪3 min walk‬
  • Bui Vien Walking Street
    ‪3 min walk‬
  • Ben Thanh Market
    ‪8 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Park View

Deluxe Double Room, Balcony, Park View | 1 bedroom, desk, free WiFi

Deluxe Double Room, Balcony, Park View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Park View

1 bedroom, desk, free WiFi

Triple Room, Park View

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room with Window

1 bedroom, desk, free WiFi

Deluxe Twin Room with Window

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room with Window

1 bedroom, desk, free WiFi

Triple Room with Window

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Balcony

1 bedroom, desk, free WiFi

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Istay Inn Saigon

3-star hotel in District 1
Along with dry cleaning, this hotel has a 24-hour front desk and tour/ticket assistance. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a porter/bellhop.
Istay Inn Saigon offers 13 air-conditioned accommodations with complimentary bottled water and slippers. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Ho Chi Minh City hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a porter.

Istay Inn Saigon has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Istay Inn Saigon Ho Chi Minh City
Istay Saigon Ho Chi Minh City
Istay Saigon
Istay Inn Saigon Hotel
Istay Inn Saigon Ho Chi Minh City
Istay Inn Saigon Hotel Ho Chi Minh City

Istay Inn Saigon Reviews

Reviews

6.4
Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 9 out of 38 reviews
Rating 2 - Terrible. 6 out of 38 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

STEFAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

STEFAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

David H, Mississauga

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property doesn't have elevator, no reception, no room service. A nightmare stay.
Stayed 2 nights in Sep 2024

4/10 Poor

David

Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This is a low budget hotel there is a restaurant under the rooms to reach the rooms you need to walk through to the stairs no lift and walk up to your room rooms are very clean and tidy but basic facilities they have air conditioner fridge small bathroom 🚽 very nice and clean tv queen size bed
Stayed 7 nights in Mar 2024

4/10 Poor

Shobha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No...no....no...

It wasaweful... we landed in Ho chi minh at 11:30. When grab dropped us, we were looking for hotel... it was actually, walking into a restaurant, and they greeted us in front of customers eating food... theres no reception greeting as hotels.com states in the detail. It was awkward as we were two mom and daughter alone and didnt want to deal with this in middle of night... please dont go if you are females. Ok for males. .
Stayed 1 night in Mar 2024

4/10 Poor

Shobha

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jeremiah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room looked like bikers kicked the door in and trashed the place, hair everywhere. Do not recommend. Nicer places 10 metres away for same price
Stayed 1 night in Feb 2024

2/10 Terrible

Xuan

Disliked: Cleanliness, property conditions & facilities
This is not a hotel it is rooms above a restaurant
Stayed 1 night in Jan 2024

10/10 Excellent

NK

Stayed 6 nights in Dec 2023

2/10 Terrible

David.

4/10 Poor

Douglas

Disliked: Staff & service, amenities, property conditions & facilities
This is basically some rooms above a restaurant, there is no reception, no information on trips or similar. Ignore the pictures, the rooms are very basic and dated. Would not stay again, even for the cheap price.
Stayed 3 nights in Feb 2023

10/10 Excellent

Shannon

Stayed 3 nights in Sep 2022

10/10 Excellent

YONG BENG

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST AND MOST PEACEFUL SAIGON STAYCATION

Peaceful and quiet. Amenities and view was perfect Owner and staff was most friendly
Stayed 1 night in Aug 2022

10/10 Excellent

YONG BENG

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in District 1

After 3 years because of Covid, I still come back here. Friendly , clean , cozy and friendly.
Stayed 3 nights in Aug 2022

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best location ever
Stayed 4 nights in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Friendly staff, good hygiene but dodgy security

Having arrived late at night at 1am, the reception have no fuss with my booking and provided me with the keys. There are no lifts but it is fine with me. The rooms are standard with good cleanliness. However, the windows to the balcony cannot be closed properly so there is potential for burglars. The conditions of the windows also caused me to wake up at 7am in the morning due to the traffic honks. Otherwise is a good stay.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't clean when I arrived, Building is in terrible shape.
Stayed 1 night in Dec 2019

2/10 Terrible

Jesse

Disliked: Amenities, property conditions & facilities
porter/bell hop - does not provide this service  *previous foyer/ reception area removed and filled with 10 game machines -current reception desk is small desk with a computer on it  *inside my room the sliding glass doors fell out of frame of 2 occassions - a major hazard that could injure a person  *room was not cleaned daily - usually every second day  *no flat sheet - just a fitted base sheet - donna cover was so thin as were pillowcases  *no bottled water provided  *no slippers - thongs yes  *toilet paper not in dispenser *no tissues *not a family hotel as hotel rents ground floor rooms to prostitutes on a casual basis
Stayed 7 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Not much to say other than a good location! WiFi didn't work, rude staff
Stayed 2 nights in Feb 2019

6/10 Okay

Chris

Liked: Cleanliness, staff & service
This is a very well located old building in District 1. The place is tired and a bit run down, but everything works. We were on the 5th floor and could hear the entire city through the closed windows, but I suspect that's most rooms with windows facing the action, especially in older buildings. Staff were friendly.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, good deal for the price

Stayed for two nights. Friendly front desk staff, super centrally located. Good AC and WiFi. Great value for the price, will stay here again.
Stayed 2 nights in Feb 2019

8/10 Good

TongSun Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mini hotel conveniently located in city center.

A mini hotel run by a family. As I reach hotel, I got warm welcome by whole staff, especially Tam and she is very helpful and willing to help her guests if they need. Also she speak fluent English. While the property is not luxury like many of top end hotels, it is comfortable to stay. Spacious room with well arranged amenities and located just next to Pham Ngu Lao Street(Backpackers street). Plus, neighbourhood has plenty choice of restaurants, cafe, convenience store and hair cut. The only cons is no lift at the property, so if you are not comfortable up & down by stairways, request to lower floor. If next time I come to Saigon again, I will be back to this property again.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Good cheap place!

Very basic hotel with a great location and great staff. The bed was clean, the AC worked and it is hard to complain for the price!
Stayed 1 night in Feb 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice place with a very central location. Lovely staff and clean room, only recommendation, there is no elevator so if you struggle with stairs request a room on a lower floor
Stayed 7 nights in Nov 2018