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JW Marriott Hotel & Suites Saigon

5.0 star property

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Photo gallery for JW Marriott Hotel & Suites Saigon

3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Meeting facility
Lobby lounge
Reception
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Parking included
  • Spa

Explore the area

Map
Corner Hai Ba Trung St & Le Duan Blvd, Ho Chi Minh City, 70000
  • Dong Khoi Street
    ‪3 min walk‬
  • Saigon Central Post Office
    ‪3 min walk‬
  • Ben Thanh Market
    ‪15 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living room | LCD TV, DVD player, iPod dock, offices

Deluxe Suite, 1 King Bed

  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living room | LCD TV, DVD player, iPod dock, offices

Junior Suite, 1 King Bed, Non Smoking

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living room | LCD TV, DVD player, iPod dock, offices

Executive Suite, 1 King Bed, Non Smoking

  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Hotel & Suites Saigon

5-star hotel in District 1
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
JW Marriott Hotel & Suites Saigon offers 260 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas and include desk chairs. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, JW Marriott Hotel & Suites Saigon features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 19913 square feet (1850 square meters) include a conference center. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

JW Marriott Hotel & Suites Saigon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Basilico - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Market 39 - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
Yu Chu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Library - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 27 for adults and VND 14 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Basilico
  • Market 39
  • The Library
  • Yu Chu

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11 meeting rooms
  • Conference center (19,913 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 31 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from May 2 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 27 for adults and VND 14 for children
  • Airport shuttle fee: VND 89 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 1500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Asiana Residences
InterContinental Asiana Residences Apartment
InterContinental Asiana Residences Apartment Ho Chi Minh City
InterContinental Asiana Residences Ho Chi Minh City
Intercontinental Asiana Saigon Residences Hotel Ho Chi Minh City
InterContinental Saigon Residences Apartment Ho Chi Minh City
InterContinental Saigon Residences Apartment
InterContinental Saigon Residences Ho Chi Minh City
InterContinental Residences Saigon Aparthotel Ho Chi Minh City
InterContinental Residences Saigon Aparthotel
InterContinental Residences Saigon Ho Chi Minh City
InterContinental Saigon Residences
InterContinental Asiana Resin

JW Marriott Hotel & Suites Saigon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 305 reviews
Rating 8 - Good. 53 out of 305 reviews
Rating 6 - Okay. 9 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 6 out of 305 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shridar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

MARTIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best of the Best! (No others can compare)

Fantastic facility with so many amenities! Staff was Ultra Professional, Personable and Service Oriented… If you’re coming to town, You Must Stay Here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yan Ni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yun xi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

gaina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Safe!
Stayed 3 nights in Dec 2024

2/10 Terrible

Mariana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Raynold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , staff are friendly & speak good English
Stayed 4 nights in Feb 2025

10/10 Excellent

Milagros

Liked: Amenities
The buffets are excellent with multiple food choices. Rooms are incredibly clean. Service is definitely an A level. I would rate this hotel as five stars.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

ALPHONZO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JW brand never disappoints and the breakfast was fantastic. .
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Clean spacious rooms. Staff were brilliant, nothing too much for them to organising transport or information about the city, bar staff even remembered what wine we liked each night. Breakfast has got to be one of the best I have had and only 20 dollars. Not the cheapest of hotels but still good value for money
Stayed 3 nights in Feb 2025

10/10 Excellent

Richie

Traveled with family and small children
Liked: Staff & service, amenities
Thanks for bringing my bag I forgot with passport to the airport! Amazing service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful hotel, in an amazing location. Highly recommended!
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Stayed 3 nights in Feb 2025

10/10 Excellent

Jianguo

Stayed 1 night in Feb 2025

2/10 Terrible

Mitchell, Denver

Business traveler
Liked: Cleanliness
Disliked: Staff & service
I'm a Platinum Marriott Bonvoy member, eligible for automatic upgrades. At the JW Marriott Saigon, I was invited to check in at the executive lounge. I'd paid my room charges in advance, & was still asked for an unreasonble amount of a deposit considering my Bonvoy status and my short stay. As I was leaving to go to my room, I was called back and told that, because I'd made the reservation on Expedia, I "did not qualify" for the upgrade or access to the lounge. Incredible! The rate was the same on Expedia as on the Marriott website. Even though I'm a Platinum member, I was 'disqualified' because I booked through Expedia. When I asked for a manager, one came online & confirmed what the reception person had said, 'disqualified'. I'd traveled over 30 hours from Indiana to Vietnam &, at 71 years of age, I was tired, frustrated, & embarrassed. I asked for the key to my standard room and I left. Later that day I submitted a complaine to Marriott online, but received no reply. I checked-out on 19 January, paid for laundry and room service I'd used which was not nearly close to the deposit taken on my VISA card. I was told the deposit would be credited back to my VISA card in 3 to 4 business days. Now 11 days since, and no credit to my card. 2 requests to fix this have led nowhere. Marriott has now lost a longtime customer. I'll use ACCOR hotels from now on for my 10~12 business trips a year to Asia.
Stayed 5 nights in Jan 2025

8/10 Good

Chimai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vietnamese coffee served at breakfast has some rooms for improvement.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view of down town saigon

Location is great to wander around the city.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wai Wah Rudy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ida, Willingboro

Liked: Amenities, property conditions & facilities
The hotel was clean, modern and the staff was friendly and helpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

CHRISTINE, Praha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient! Good breakfast & great services!
Stayed 2 nights in Jan 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and convenient store right downstairs. Good location to everything. On the Apartment side which I recommend has its own kitchen and laundry machine which came in handy.
Stayed 5 nights in Jan 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness
I booked us into the JW suites/apartments rather than the hotel which is my mistake. The apartment we had was nice but lacked charm and some basic amenities. There wasn't any artwork on the walls. Just gray walls, gray furniture, gray floors. It was a very blank and drab space. We did have a balcony though and that was really nice. The kitchen did not have any towels, sponges, napkins, or soap so you can't wash or clean any of the dishes. When they brought up room service, they don't bring silverware so you have to use the silverware provided but there's no way to clean it up afterwards. I had to buy some disposable wash cloths in the store in the lobby. there is a lot within walking distance of this hotel. It's very centrally located. The staff was friendly and helpful though and all in all we had a nice stay.
Stayed 3 nights in Dec 2024